Safeguarding & Reconciliation Manager

Why Paynovate?

Paynovate is a Belgium based fintech with more than 80 talented employees. We're building a company where dreams are shaped, where bold initiatives are taken, where your leadership, ownership and ability to follow-through are valued. As a growing e-money institution, we are bringing payment solutions to the next level, and you could be a part of that. We are looking for a Safeguarding Reconciliation Specialist to strengthen our control environment and continuously improve safeguarding and reconciliation processes across our regulated activities.

Your Mission

This role sits at the intersection of Finance, Operations, IT and Compliance and plays a key role in ensuring the integrity, accuracy and monitoring of financial flows across our issuing, acquiring and payment account activities.

The position combines hands-on operational responsibilities with process ownership in a growing environment, while contributing to the strengthening of Paynovate's safeguarding framework in line with regulatory expectations. The ideal candidate combines strong analytical skills with hands-on experience in payments operations, reconciliations and regulated financial environments

Key Responsibilities

Reconciliation & Controls

• Perform, own and oversee daily reconciliations between internal ledgers, banking partners, scheme reports, and issuing and acquiring systems 
• Monitor, investigate and resolve reconciliation breaks and discrepancies
• Monitor settlement flows, chargebacks, reserves and pending transactions
• Ensure reconciliation processes are completed within defined SLAs
• Escalate operational and financial risks proactively
• Ensure reconciliation processes are properly documented and supported by a clear audit trail
• Analyze large volumes of financial and operational data across multiple systems
• Work closely with IT and Data teams to extract, structure and validate reconciliation data 
• Ensure reconciliation activities are traceable, auditable and properly evidenced in line with internal and regulatory expectations 

Safeguarding

• Support the execution and monitoring of safeguarding controls and processes
• Ensure client funds and safeguarded balances are accurately determined, monitored and reported
• Perform and oversee daily safeguarding calculations and control checks
• Identify gaps, anomalies or operational risks impacting safeguarding obligations
• Coordinate safeguarding and reconciliation activities across regulated operations 
• Support the continuous enhancement of safeguarding controls and reconciliation practices in response to evolving regulatory expectations 

Regulatory compliance & process improvement

• Maintain and enhance the safeguarding control framework
• Contribute to process documentation, audit preparation and control evidence gathering
• Help design and improve operational controls and reconciliation frameworks
• Collaborate with Finance, Compliance, Risk and Operations teams to strengthen governance

Reporting & analysis

• Prepare and manage daily safeguarding dashboards, monthly safeguarding reports, reconciliation KPIs and incident reports
• Track reconciliation KPIs, unresolved breaks and operational anomalies across business lines 
• Provide data-driven insights and recommendations to improve operational efficiency and reduce risk 
• Contribute to the preparation of reconciliation and safeguarding evidence required for audits, regulatory reviews and internal control purposes 

Is This You?

At Paynovate, we focus on positioning the right talent in the right roles, empowering our people to drive the business forward. We seek someone who:

• 5+ years of experience in fintech, payments, banking, issuing or acquiring environments
• Comfortable working in regulated environments
• Advanced Excel and SQL skills required; experience with databases or data visualization tools (e.g. Metabase) is a plus
• Strong analytical and problem-solving mindset
• Detail-oriented, structured and proactive
• Proactive mindset with the ability to structure and improve processes
• Knowledge of PSD2 and safeguarding regulatory frameworks is a strong plus
• Fluent in English; professional proficiency in French is a strong plus

Must have

• Experience in regulated fintech, payments or financial services environments
• Experience working with issuing, acquiring or banking environments
• Strong SQL and data analysis capabilities
• Experience supporting audits, regulatory remediation or control enhancement programs
• Knowledge of card schemes, settlement processes and PSD2 regulatory requirements

What We Offer

• An amazing job in a stimulating, profitable and fast-growing sector. Payment solutions is a complex and constantly evolving field, where innovation is key.
• A role where your impact will be tangible. We are a company of owners and believe in empowering people to their full potential.
• A team of talented, motivated and thoughtful individuals, coming together as one to fulfil a common goal – delivering smart, simple and innovative solutions to our clients.
• A dynamic environment full of growth and development opportunities, where your career could take its next major turn. People are our greatest strength, and as an employer, we choose to deliver to you as much you deliver to us.
• A modern and friendly working environment, where work-life balance is enforced as a structural part of the organisation (hello hybrid work!).
• And of course, a comprehensive and market-competitive salary package: 32 days holiday, mobility budget, meal vouchers, health and group insurance, phone, homeworking policy and allowance.

If you're excited about this new challenge, we'd love to hear from you. Apply today at Paynovate!