Manager Bombay BBQ Mission Masala Bruxelles 26.05.2026

Fonction

As Restaurant Manager, you are responsible for the day-to-day running of our Brussels restaurant and act as the main point of contact for all on-site employees.

You oversee the full operation: front of house, bar, kitchen coordination and guest experience, ensuring the restaurant performs operationally, financially and commercially at the highest level.

You lead by example on the floor while managing the business behind the scenes.

Operations & Service
- Responsible for the daily operations of the restaurant, including floor, bar and service flow
- Coordinate and supervise front of house, bar and cleaning teams
- Ensure smooth and efficient service at all times
- Work closely with the kitchen to guarantee timing, quality and communication
- Lead by example in hosting, guest engagement and service execution
- Act as primary point of contact for reservations, troubleshooting, special requests and complaints

Staff Planning & Team Management
- Create and manage staff schedules based on forecasted sales and operational needs
- Optimize labour efficiency while safeguarding service quality
- Ensure correct staffing levels during peak moments and events

Recruitment, Training & Development
- Help the HR team to Hire, onboard, train and evaluate restaurant staff
- Conduct performance reviews and coaching sessions
- Develop team skills in service, product knowledge and upselling
- Foster a positive, accountable and performance-driven team culture

Financial Management & KPI Ownership
- Responsible for daily financial administration and cash handling
- Guard and optimise key business KPI’s, including:
Staff cost %
Wastage / food cost
Average spend per guest
Review scores (Google, TripAdvisor, delivery platforms)
Table turn times
- Analyse weekly performance with ownership / operations
- Identify and implement profitability improvements
- Monitor discounts, refunds and voids

Guest Experience & Brand Standards
- Ensure a consistent guest experience aligned with brand values
- Be present on the floor during peak service moments
- Handle VIP guests and special occasions
- Proactively engage with guests to build loyalty
- Safeguard brand standards including atmosphere, music, lighting, uniforms and presentation

Commercial & Sales Performance
- Drive in-house sales and service initiatives
- Maximise covers through smart reservation management
- Encourage upselling of food, beverages and specials
- Contribute ideas to grow revenue and visibility

Inventory & Supplier Management
- Manage stock levels and purchase supplies
- Monitor inventory variances and wastage
- Ensure correct ordering based on sales forecasts

Compliance, Hygiene & Safety
- Ensure full HACCP compliance at all times
- Guarantee allergen information accuracy
- Prepare the restaurant for inspections

Maintenance & Facilities
- Supervise the maintenance and technical condition of the restaurant
- Report and follow up on repairs and facility issues
- Ensure cleanliness, organisation and operational readiness at all times

Reporting & Communication
- Report weekly to our operational manager
- Share performance insights, challenges and opportunities
- Communicate operational updates to the wider group where relevant

Profil

Minimum 5 years’ experience in hospitality management
Proven leadership and team management skills
Natural host with excellent interpersonal and communication abilities
Strong organisational skills and eye for detail
Commercially aware with financial understanding of restaurant KPI’s
Experience with staff planning and cost control
Familiar with food safety, HACCP and operational compliance
Proficient in Microsoft Office and restaurant systems
Flexible and available evenings and weekends

Offre

Fulltime 38h contract with no end date
Salary as PC 302: CAT8 €21,2302/h
Leadership role within a growing hospitality group
Competitive salary based on experience
Opportunity to grow within a multi-concept organisation
Dynamic, energetic and food-driven work environment

Contact

Lotte Pareit
Voir le numéro de téléphone sur misterhoreca.be
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Voir email sur misterhoreca.be
Voir email sur misterhoreca.be