Senior Account Executive, Service Cloud

More than 100 million users around the globe rely on Citrix to help them adapt, transform, and meet the challenges faced by every modern enterprise across private, public, managed and sovereign cloud environments. In today’s dynamic business landscape, work happens everywhere — across devices, locations, and environments. Citrix helps our customers to secure the work by providing secure access to the applications their workers—humans and agents—need wherever they are and from whatever devices they use. We are seeking an Enterprise Account Executive to support and grow a portfolio of Financial Services and Insurance (FSI) customers across France and Benelux through strong relationship management, account-based execution, and value-led engagement. This role focuses on expanding existing accounts, deepening executive alignment, and helping customers realize business outcomes from our technology platform.
This role offers the opportunity to develop enterprise sales capabilities while working alongside senior sellers and cross-functional teams on complex customer engagements.
Account Management & Relationship Development

• Manage and develop relationships within an assigned portfolio of FSI accounts, building trust with business and technical stakeholders over time.
• Establish and maintain relationships with senior decision-makers and influencers across IT and Lines of Business.
• Act as a consistent point of contact for customers, ensuring alignment between customer objectives and internal teams.

Account-Based Execution & Growth

• Support the development and execution of account-based strategies that drive recurring growth and expanded adoption within existing customers.
• Contribute to account plans, opportunity strategies, and customer business reviews in partnership with senior account leaders.
• Help translate customer needs into clear value propositions and business outcome–focused proposals.

Sales Process & Deal Support

• Participate in complex sales cycles, supporting negotiations, presentations, and executive discussions.
• Coordinate internal resources such as Solutions Engineering, Architects, Product Management, Customer Success, and partners to support customer engagements.
• Maintain accurate account information, pipeline visibility, and forecasting inputs.

Demonstrate an understanding of how technology supports business outcomes in regulated environments.

• Act as the voice of the customer internally, sharing insights with Sales, Product, and Customer Success teams.
• Support participation in customer briefings, executive workshops, and industry events.

At least 8 years of experience in B2B technology sales, account management, or customer-facing commercial roles
Fluent French and English

• Experience working with Financial Services and/or Insurance customers.
• Experience supporting complex, multi-stakeholder sales processes.
• Comfortable working in a matrixed team environment and collaborating across functions.
• Organized, detail-oriented, and able to manage multiple accounts and priorities effectively.
• Fluent verbal and written English communication skills required, additional European languages advantageous.

Exposure to SaaS, cloud, digital workplace, automation, analytics, or enterprise software solutions.

• Experience supporting enterprise or strategic accounts alongside senior sales leaders.
• Familiarity with regulated environments and governance-driven buying processes.
• Bachelor’s degree in Business, Finance, Technology, or a related field.

Team-oriented mindset with a “win together” mentality.

• Curious, open, and motivated to learn the FSI industry and enterprise sales craft.
• Professional, reliable, and trusted by customers and internal teams alike.

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.