Global Solutions Architect

The essence of the Solutions Architect role is the conversion of particular requirements into an architecture and design that will become the blueprint for the solution being deployed globally.

The Solution Architect is expected to provide motivation and guidance to the Sales, Product Management, Segment Experts, Local Development, Professional Service and Customer Care teams during the solution life cycle of the solutions that we offer in our segments Care, Cure and Enterprise.

The Solution Architect plays an important role in ensuring that the solution architecture has standard design tooling.

We are…

Ascom is a global solutions provider focused on Healthcare ICT and mobile workflow solutions. Headquartered in Switzerland, our business spans across 18 countries, and has been supporting the healthcare industry for 160 years by providing them with technology to enable them to support their communities.

Our systems are used in over 12,000 hospitals worldwide and handle more than 800 million alerts each year (over 2 million alerts a day!). Our solutions positively impact the lives of everyone who visits 1 of the hospitals or care-homes we work with.

Together we can make a difference in the lives of the people who benefit from our technology.

WE love to give YOU…

• A company to be proud of

• Inspiring and engaging colleagues

• Good development opportunities

• The chance to work with state-of-the-art technology in the healthcare industry

What are you going to do?

The Solutions Architect is primarily employed to help Product Managers and Segment Experts in the design, scope and governance of the total solutions usually containing several product lines and 3rd party products.

• Provide input into future solution functionality, implementation methodology and configuration standards.

• Analyze requirements and design solutions to address customer business scenarios within the product scope.

• Write solution-oriented documentation for internal and external use

• Produce a technical specification for custom development and systems integration requirements

• Provide current best practice and 3rd Party solution alternatives as part of the functional design document

• Analysis and resolution of problems, and implementing proper solutions to reduce future issues

• Oversee aspects of product life cycle, from initial kickoff through requirements analysis, design, implementation and exit phases for products within the solution area

• Communication effectively between different teams including technical and nontechnical groups. Ability to do complete and thorough analysis of complex problems, design an effective solution and implement that solution.

• Coordinate and collaborate with sales and customer implementation team and Ascom deployment teams to ensure a successful and referenceable delivery.

• Analyze customer site analysis and process requirements as a basis to propose solutions from the Ascom portfolio.

What do you need?

• Bachelor’s or master’s Degree, preferably in Computer Science, Engineering, or similar experience.

• Minimum of 2 years’ experience with involvement in system integration deployments in domain

• Experience with medical software installation and configuration

• Strong and confident customer-facing consulting skills.

• English a must

Technical Competencies

• Experience with Medical Device connectivity

• Experience with design tooling

• Experience with cloud and SAAS

• Experience with Full Microsoft Stack

• Experience with Micro Services based architectures

• Experience with SQL, relational database systems (MSSQL is must, Postgres a plus)

Why should you work with us?

We offer more than just a job at Ascom, we offer a career with real benefits which include:

• Flexible hybrid work environment

• Professional development with our global Learning & Development team as well as localized internal and external training opportunities

• Opportunities to work with various teams around the world

• Supporting career agility through internal mobility

• Working with high-quality medical technology in the healthcare space