Remote Account Director/Client Services

Join MORO TECH!

MORO TECH is a tech house with a global team on a mission to empower businesses to succeed through business transformation solutions, data-driven strategies and a deep technical expertise.

Imagine being part of a team working alongside one of the world’s largest OEMs and shaping the future of the industry.

We are looking for a proactive and customer‑focused Account Manager to manage and grow a portfolio of key accounts. In this role, you will be the primary point of contact for customers, responsible for driving revenue growth, building trusted long‑term relationships, and ensuring a high‑quality end‑to‑end customer experience. The ideal candidate is commercially minded, highly organized, and comfortable collaborating across teams to deliver tailored, scalable solutions that meet client needs and business goals.
On a given day, an Account Manager you will:
Serve as the primary point of contact for assigned accounts, owning the full sales cycle from lead generation to quoting, closing, and follow‑up.
Achieve sales targets and budgets by growing existing accounts, developing new opportunities, and managing forecasts and reporting.
Build and maintain strong, long‑term customer relationships by understanding client needs, satisfaction levels, and delivering scalable, tailored solutions.
Coordinate closely with internal teams (Account Managers, Sales Support, License Support) to ensure high‑quality delivery, documentation, and timely cross‑department communication.
Manage account operations, including CRM/ERP usage, overdue payment follow‑ups, process compliance, and acting as backup for other Account Managers when needed.
Engage with clients, prospects, and partners both remotely and on‑site, dedicating significant time to collaboration with the License Support team and Microsoft business training initiatives.
5+ years of experience in sales, account management, or a related commercial role

• Strong team player who collaborates effectively across departments
• Creative thinker with the ability to think outside the box and propose innovative solutions

~ About the team:
Our Engineering Team is a dynamic group of skilled professionals who design and deliver tech solutions for our B2B clients. You'll find us working in cross-functional squads, typically composed of software engineers with diverse specializations, a dedicated Product Owner, and often a UX/UI designer, all focused on delivering high-quality, client-driven solutions through agile collaboration.
We stay at the forefront of technology—using cloud platforms, data analytics, and modern development frameworks—while fostering a culture of learning and knowledge sharing.

At MORO TECH, we don’t just talk about supporting our team, we build it into everything we do. Supporting Your Daily Success
Yearly training budget to master new skills.