Field Service Application Specialist (d/f/m)
Danaher
Cepheid, a Danaher diagnostics company, seeks a Field Service Application Specialist to support molecular diagnostic system deployment across Belgium. The role combines technical installation, customer training, on-site support, and account management to ensure successful product implementation and customer satisfaction.
Responsibilities
- Develop account strategies with sales to expand Cepheid business and ensure customer satisfaction
- Lead system installations and configure software and connectivity for GX16 and Infinity systems
- Conduct pre-installation site assessments and provide ongoing technical support during evaluation and validation
- Perform reactive repairs, troubleshooting, preventive maintenance, and manage spare parts inventory
- Deliver training on system operation, software, reagents, and connectivity to end users
Requirements
- Bachelor's degree in biomedical science or related scientific field
- Fluency in English and French
- Experience working with healthcare customers
- Proven track record of delivering customer training
- Knowledge of the diagnostics market
- Valid driver's license and acceptable Motor Vehicle Record
- Ability to lift and carry equipment up to 13.6 kg
L'offre d'emploi a été publiée il y a 5 jours
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