Accounting & Management Software Consultant - Belgium
IBGraf Group
Are you an accountant with a good knowledge of English and dreaming of breaking out of the routine to dive into tech?
Transform your business expertise into a new career: become the link between accounting and management IT at IBGraf Group , a leading player in accounting software and ERP for over 40 years.
Your mission
As a Management Software / ERP Support Consultant , you will assist Belgian and Luxembourgish companies in their digitalization.
Your role combines business analysis, technical support, and customer assistance :
- Provide FR/ENG customer support as needed (diagnosis, troubleshooting, follow-up via ticketing).
- Install, configure, and set up new software solutions .
- Analyze accounting needs and propose the best ERP configurations .
- Train and guide users (webinars or remote assistance).
- Collaborate with the project and development teams to improve tools.
- Monitor satisfaction indicators and contribute to continuous improvement.
Candidate Profile
- Comfortable speaking and writing, with a good knowledge of English?
- Training or experience in accounting/management IT background (fiduciary, SME or company).
- Curious, pedagogical, and passionate about management software solutions .
- Customer service oriented, structured approach, team spirit.
- Resilient, solutions-oriented, with a genuine pleasure in helping and sharing knowledge.
- Bonus: knowledge of Sage , Horus Software , Odoo or other ERPs.
Why join IBGraf?
Because here, you advance your career without sacrificing your work-life balance .
You work in a human, stimulating, and supportive environment, where every project is a collective adventure.
Our values:
Maturity & Vitality
Respect & Kindness
Business Expertise & Performance
What We Offer
- Permanent contract with an attractive and evolving package
- Company car + fuel/charging card
- Group insurance
- Remote work (after 3 months)
- Flexible hours (after 1 year)
- Annual bonus based on team performance
- Compensatory leave
- Offices located in Belgium in Wavre, Zaventem, Namur, and Herstal.
Recruitment Process
Initial phone call with our HR
Interview with a manager + technical lead
Psychometric tests
Employee meeting (to discuss IBgraf culture)
Meeting with the two leaders
Proposal
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