Accounting Software Support Assistant (Entry-Level)

Your first professional experience

Are you finishing your studies and looking for a first job that will allow you to learn, understand the professional world, and develop real skills?

At IBGraf, we offer you a position that combines accounting, IT, and customer contact .

As an Accounting Software Support Specialist , you help our clients use their management and accounting software. You are their first point of contact when they have a question or encounter a difficulty.

On a daily basis, you:

• answer client questions primarily by phone and remotely ;
• analyze their requests and identify appropriate solutions;
• help users better understand their accounting and management software ;
• diagnose problems and assist clients in resolving them;
• collaborate with internal teams to handle more complex requests.

This position is an excellent entry point to develop dual accounting and IT skills , while discovering customer relations in a formative professional environment.

Who are we looking for?

This role is ideal for a first job .

You have a degree in accounting, management information systems, or a similar field .

You:

• speak French and are comfortable interacting with clients;
• have some knowledge of Dutch or are eager to use it in a professional context (this is a significant asset );
• are curious and motivated to learn;
• enjoy understanding problems and finding solutions;
• appreciate human contact and teamwork;
• are organized and pragmatic in your work.

Experience is not essential: we will support you in your training and development in your role.

What we offer you

• a permanent contract to start your career in a solid company ;
• support and training to develop your skills;
• an attractive salary package with extra-legal benefits;
• a company car with fuel or charging card ;
• group insurance and an annual bonus linked to team results ;
• teleworking possible after 3 months ;
• flexible hours after one year ;
• a collaborative and supportive work environment;
• friendly moments that make up team life.