Change & Communications Coordinator for NATO with...

Would you like to join the leading international intergovernmental organization?

We are seeking a Business Change and Communications Specialist to support the ITM Recovery Increment 1 (ITM RC1) project – a high-profile NATO initiative replacing legacy classified networks with a modernised ITM Operational Network across the NATO Command Structure.

Responsibilities:

• Create and execute an Awareness Campaign Plan targeting internal and external stakeholders (Business Areas, Service Owners, SDMs, CIS Support Units, ESOC)

• Coordinate awareness artefacts: slide decks, Q&As, feedback tracking, promotional videos

• Support video production: develop creative concepts and visions that resonate with diverse audiences

• Attend meetings, take minutes, document action items, and follow up with project team and external contributors

• Support Organisational Change Management (OCM) activities

• Align awareness tasks with OCM work and ITM-RC1 implementation progress

• Coordinate production and storage of project/system/test/service documentation

• Track, monitor, and report on project progress in coordination with the Project Manager

• Participate in Agile ceremonies

• Maintain project documentation on SharePoint portal and JIRA

• Produce monthly sprint completion reports and a final Project Closure Report

Essential Qualifications & Experience:

Subject Matter Expertise (SME) in:

• Creative concepts that will meet the ITM-RC1 project business objectives and resonates with the diverse internal and external audience.

• Specifically targeted to video production and communication material in support of organizational change and awareness campaign for large organizations.

• Experience in producing communications dashboards with progress and benefits will be considered an asset

• At least three (3) years' experience in Awareness campaigns & supporting video creation

• At least three (3) years' experience in organisational change/ transformational projects.

Administrative:

• Proficiency and experience in taking meeting minutes and draft comprehensive summaries.

• Proficiency and experience in managing Microsoft SharePoint portal;

• At least five (5) years' experience in project management support

• Good Knowledge of project management principles, practices and procedures.

• Proficiency in the use of Microsoft Office Suite.

• Thorough knowledge of the English language, both written and spoken, is essential; with ability to write concise texts / instructions for different audience;

• Ability to establish and maintain effective working relationships with stakeholders with positive attitude

If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.