Assistant Store Manager (Full Time)

The Swatch Group is a Swiss diversified multinational company, active in the manufacture and sale of finished watches, jewelry, watch movements and components. It is the world’s largest watchmaking group and supplies nearly all the components required for the watches sold by its sixteen individual brands (Swatch, Omega, Longines, Rado, Tissot, etc.) and the multi-brand retail companies Tourbillon and Hour Passion. Swatch Group is a key player in the manufacture and sale of electronic systems used in watchmaking and other industries. It is also a leader in the field of sports event timing.

To support the continued growth of our retail network and strengthen our team in Bruges, we are currently seeking an Assistant Store Manager to join us.

You will support the Store Manager in several tasks such as coaching, inspiring and motivating your team to achieve sales targets. Sales :

Advice on and sale of products presented in the shop

Quality of welcome, service and merchandise presentation

Appearance of shop and products displayed (windows, counters and furniture)

Assisting other sales staff during sales (service, gift-wrapping, etc.)

Contribute to the achievement of shop objectives

Achievement of personal objectives (defined by Store Manager) and contribution to shop objectives

Replacing the Store Manager :

Administrative tasks, in the Store Manager's absence or at his request:

Communication with head office (parameter, E-Mail, telephone if there are special customer requests after agreement or if requested by the Store Manager)

Manage the team in the Store Manager's absence or at his request:

Integrate and train each new employee in the field

Transmit to the team a passion for brand development, customer service and respect for Swatch values.

Organize all shop tasks to optimize customer service

Assist the manager in his or her mission to develop sales, supervise the team and run the shop.

Collaboration with the Store Manager:

Transfer important information to Store Manager regarding daily business

Keep Store Manager informed about employees

Manage the store according to Store Manager directives

Open communication with the Store Manager

Carry out any other tasks requested by the Store Managerr, such as: inventory, restocking, new product information, monitoring attendance schedules, various administrative tasks, etc.

Participation in events and training sessions

Active participation in team meetings

Cleaning and tidying the Store

Store Manager

Full time, permanent contract

Available on weekends

Positive, enthusiastic and empathetic personality, with a strong team spirit;

A natural leader with the ability to manage, motivate, coach and develop the skills of a team;

Rigorous and organized, you are both interpersonal and business-oriented, and comfortable with numbers;

Self-motivated and able to achieve sales targets in a dynamic environment;

Maintain and improve own knowledge of products and techniques,

Participation in training sessions,

Ability to manage and cope with emotions

Sales background or equivalent, with several years of experience in a Store

Excellent computer skills (advanced Excel level)

Languages

~ Fluent in Dutch and English, both spoken and written; any other language is an asset.