Housekeeping Manager (m/f/d)

Hotel Amigo is set among the cobbled streets of Brussels, just around the corner from the picturesque Grand Place, one of the most beautiful squares in the world. A former prison, it became a hotel in 1957, just in time to host royals, celebrities and VIPs for the Brussels World's Fair. Although much has changed since then, we remain true to our name - our team is friendly, warm and waiting to greet you.

Hotel Amigo is looking for an Executive Housekeeper. Heading up a dedicated, hard-working housekeeping team, you will ensure flawless running of the department, integral in ensuring our guests experience the high levels of comfort and quality they expect from the Rocco Forte name.

And as a key member of our management team you will lead by example, drawing on your outstanding communication and leadership skills to ensure those high standards are met by your team

Monitor Housekeeping staff to ensure guests receive prompt, cordial attention and personal recognition.

• Supervise the Housekeeping team to ensure optimum cleanliness
• Monitor Housekeeping to ensure known repeat guests and VIPs receive special attention and recognition
• Actively participate to service recovery
• Maintain all procedures and adheres to them within the Rocco Forte Hotels guidelines and company values.
• Demonstrate service attributes in accordance with industry expectations and company standards
• Ensure training needs analysis of his/her departmental, deliver training programs and maintain records for all direct reports
• Fluent oral and written proficiency in English and French
• Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

• Social activities and events
• Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.