Junior sales & account manager

Junior Key Account Manager

Team
Supporting strategic account management for Giftify's largest shopping centre groups
Language(s)
English & French Mandatory

Managing strategic accounts at HQ-level within large international retail real estate groups. The Key Account Manager owns the relationship and the commercial outcome, but needs a partner who brings rigour, structure, and analytical depth to every client interaction and tender submission. Strategic Account Support
Support the KAM in building and updating Client Strategic Business Plans: research, data consolidation, competitor benchmarks, and presentations.
Track action plans and commitments across strategic accounts — nothing falls through the cracks.
Maintain structured account documentation so any commercial team member can understand account status at a glance.
Commercial & Financial Monitoring
Consolidate data and benchmarks to support KAM-led commercial negotiations and client conversations.
Contribute to building Giftify's per-client P&L framework — help create the data infrastructure that makes client-level financial analysis possible.
Tender Management Support
Support tender preparation: consolidate inputs from internal stakeholders, manage deadlines, ensure formatting compliance.
Maintain the tender content library and standardised response frameworks — keep them current, accurate, and usable.
Contribute to win/loss analyses by gathering data and helping structure the post-mortem review.
Act as a coordination hub between Business Development, Client Success, Product, Finance, Legal and Operations on strategic account matters.
Support communication between HQ-level client stakeholders and local Client Success teams.
Support competitive benchmarking and market research that feeds into KAM-led positioning.
You know Giftify's platform, strategic accounts, and the tender process inside out. You have produced your first client business review and tender pack to a standard the KAM is proud to present.
You own account tracking and KPI reporting independently. Minimum 2 years in a commercial, account management, business analysis, or strategy role — B2B preferred.
Strong analytical skills: you are comfortable with data, build structured reporting, and can translate numbers into a clear, useful narrative.
Excellent written and verbal communication in English and French (mandatory). Any other languages is a plus.
Able to coordinate across multiple stakeholders and workstreams simultaneously without losing quality.
Proficient in Excel / Google Sheets and PowerPoint. CRM experience HubSpot or similar is a plus.
We succeed by moving together as one team, turning collaboration and diversity into real impact. In this role, Own It means taking full responsibility for the accuracy and quality of your analysis and materials — not waiting for the Key Account Manager to catch your errors.
Commit to Progress means each tender pack and business review you produce is better than the last. Stronger Together means the commercial team moves faster and wins more because of how well you coordinate internally — that is a measurable contribution, not a soft one.

At Giftify, we empower shopping centres worldwide to transform gift cards into strategic growth engines—bridging marketing and fintech with a platform built for scale. Trusted by global leaders like CBRE, URW, Westfield, and Al-Futtaim, our solutions drive customer engagement, increase sales, and create new opportunities for growth.
A diverse, international team across 15+ countries and cultures

We read every application. We actively build diverse teams and welcome applications from candidates of all backgrounds, nationalities, and experiences.