Support Customer Service Medewerker

Beschrijving van het bedrijf
Our client is a well-established and growing international company active in the healthcare sector. They are looking for a customer-oriented and proactive Customer Care Representative to join their dynamic team.
You will play a key role in maintaining customer satisfaction while working closely with internal teams in a collaborative and supportive environment.As a Customer Care Representative, you will:
Handle incoming customer inquiries regarding orders, deliveries, product returns, and after-sales support.
Support the organization and management of products used during events, workshops, and exhibitions.
Ensure efficient follow-up of customer requests and maintain strong customer relationships.
Coordinate after-sales service activities for products requiring repair, including shipment, follow-up, and return to customers.
Work closely with colleagues across different departments to ensure smooth customer operations.
Is fluent in Dutch with a strong knowledge of French. English is considered a plus.
Demonstrates a proactive mindset and enjoys working as part of a team.
Is flexible, hands-on, and willing to support colleagues when needed.
Has a good working knowledge of Microsoft Office (especially Word and Excel).
Frans (troef)