Operations Coordinator (working from home)

If you thrive in a fast-paced environment, love leading a team, and take pride in flawless payroll execution, this is your opportunity to make a real impact in Belgium.

Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.

About this role

Our Belgium payroll team sits within a broader HR function that lives by three values: lead, deliver, care. As Interim Payroll Team Lead, you will guide a small, dedicated team responsible for accurate and timely payroll for approximately 300 blue- and white-collar employees, reporting directly to the Head of Payroll Segment.
This is a hybrid role based at our Belgium office (3 days in the office per week), offering the perfect balance of collaboration and flexibility. You'll be at the heart of people operations - partnering with Finance, HR, and external providers to deliver a seamless payroll experience every month.

Location: Belgium (Hybrid - 3 days in the office)
Reporting to: Head of Payroll Segment

Lead and coordinate the Belgium payroll team - allocating workload, sharing knowledge, and fostering a culture of continuous improvement and excellent customer service.
Deliver accurate, on-time monthly payroll for all employees, covering starters, leavers, permanent and variable changes, absence, and all associated deductions.
Reconcile tax and social security submissions; Manage and validate payroll data, maintain detailed checklists, and prepare materials for manager sign-off at submission, pre-approval, and month-end/quarter-end.
Act as the primary point of contact for payroll queries via the People Portal, resolving issues promptly and with a values-aligned customer-service mindset.
Oversee payroll provider relationships, monitor SLA adherence, review output reports, and verify GL accuracy.
What will you bring to the team?
Solid, proven payroll experience gained in a fast-paced, high-volume environment - you know Belgian payroll inside out.
A demonstrated track record of leading a cohesive team: you inspire by example, delegate with confidence, and bring out the best in those around you.
Excellent stakeholder management and interpersonal skills - approachable, discreet, and able to build trusted relationships at every level of the business.
Strong organisational and time-management abilities; Advanced Excel proficiency (PivotTables, VLOOKUP) and comfort working with complex data sets and payroll systems.
Up-to-date knowledge of Belgian payroll legislation, tax, and social security requirements.
Our teams are inclusive, supportive, and genuinely care about each other's success. We welcome applications from people of all backgrounds, experiences and identities - because we know that diverse teams make better decisions and build better products. Beyond a compelling role, JET offers access to a rich Talent Development library designed to help you grow in your career - from leadership programmes to technical upskilling. xlxgzvr We are invested in your long-term development, and there are real opportunities to progress across our global business.