Customs Supervisor

Customs Supervisor – Antwerp, Belgium

Location: Antwerp, Belgium

Employment Type: Fulltime

Working Mode: Hybrid negotiable

Salary: €4,500–€6,000 gross/month, depending on experience and seniority

Annual Leave: 25 days

About the Role

Our client company is looking for an experienced and hands-on Customs Supervisor to join our team in Antwerp, Belgium.

This is a senior operational role for a customs professional with strong practical knowledge of Belgian and EU customs regulations, particularly in relation to Antwerp Port and maritime import operations.

This role will act as a key contact between our company and Belgian Customs authorities, handling customs-related cases, attending customs meetings, and supporting the company in resolving complex customs matters.

Key Responsibilities

• Act as a key contact person for Belgian Customs authorities, particularly in the Antwerp region.
• Represent the company in meetings and discussions with Belgian Customs.
• Handle and follow up on customs inspections, customs controls, disputes, penalties and other customs-related cases.
• Communicate directly with Customs regarding customs declarations, import procedures, customs classification, customs valuation, documentation and compliance matters.
• Investigate customs issues and coordinate with customers, warehouses, transport partners and internal teams to find practical solutions.
• Handle complex and sensitive customs cases, including communicating with Customs to clarify, negotiate and resolve issues when required. Provide practical advice on Belgian and EU customs regulations and procedures.
• Monitor changes in Belgian and EU customs legislation and assess their impact on the company's operations.Ensure that customs processes are handled correctly and in compliance with applicable regulations.
• Develop and improve internal customs procedures, controls and SOPs. 
• Support and guide junior customs colleagues when necessary.

Requirements

• At least 3–5 years of relevant customs experience; more senior profiles are highly welcome.
• Strong practical knowledge of Belgian customs legislation and procedures.
• Proven experience dealing directly with Belgian Customs authorities.
• Experience with Antwerp Port and maritime import operations is highly preferred.
• Solid experience handling customs inspections, disputes, penalties and regulatory cases.
• Good understanding of EU customs legislation and import procedures.
• Previous experience in customs brokerage, freight forwarding, logistics or international trade is preferred.
• Native-level Dutch is strongly preferred, as the role requires direct communication with Belgian Customs authorities and participation in meetings. 
• Good command of English. Strong communication, negotiation and problem-solving skills.
• Able to work independently and take ownership of customs-related matters.
• Practical and solution-oriented, with the ability to handle customs cases from start to finish.

What We Offer

• €4,500–€6,000 gross monthly salary, depending on experience and seniority.
• 25 days of annual leave.
• A senior position with direct involvement in customs operations and regulatory matters.
• The opportunity to work closely with Belgian Customs and Antwerp Port operations.
• A role with significant responsibility and autonomy.
• An international working environment within the logistics and customs sector.

The ideal candidate should be comfortable with:

• Attending meetings with Belgian Customs.
• Explaining and discussing customs cases directly with Customs authorities.
• Interpreting and applying Belgian and EU customs regulations.
• Handling customs inspections, disputes and regulatory issues.
• Finding practical solutions to complex customs matters.
• Following a customs case through from initial issue to final resolution.
• Representing the company's interests professionally when communicating with Customs.

More senior candidates are welcome, particularly those with extensive experience in Belgian Customs, Antwerp Port operations, customs compliance and complex customs cases.