IC Network Control Center Junior Manager

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We are looking for a IC Network Control Center Junior Manager based in Diegem, Belgium.

As an IC Network Control Center Junior Duty Manager your role will be to supervise all operational and capacity related aspects of the intercontinental air network within the operational time window usually defined as within 72 hours.  

How will you contribute to the success of DHL?

• Manage the DHL intercontinental air network and provide contingency plans when required
• Provide entire network with updated information about aircraft schedule by immediate input in systems
• Ensure stations are informed of aircraft routing changes that require attention and action (e.g. ground equipment etc.)
• Balancing the live operation flows / capacity management with the needs of Internal customers & external stakeholders
• Act alongside the INCC senior managers to achieve the most optimal result
• Coordinate information flow between ULD Control, Operations, Hubs & Gateways, all Service Providers
• Monitor and initiate corrective actions to provide data quality on all department systems so accurate reporting source is guaranteed
• Execute operational procedures to proactively manage capacity issues across the network to ensure the highest possible service levels are maintained at the best relative cost
• Liaise with Internal & External Network staff
• Ensure team spirit, service-mindedness and communication channels between Network Control and related departments 

Do you have what it takes?

• University Degree in Business Management or other, – or equivalent through experience Previous airline operations experience
• 3-5 years total experience in an international flight related environment
• Operational background / action-oriented Capacity management experience desired
• Strong analytical and decision-making competencies
• Strong interpersonal skills
• Ability to communicate with technical and non-technical staff
• Good operational process knowledge
• Strong at establishing working relationships and developing personal contacts in cross-cultural environment
• Good all-around communicator with written and oral skills
• Substantial knowledge and understanding of the performance and capabilities of various aircraft, the DHL transport network and Hubs & Gateways
• Excellent computer skills
• Fluently spoken/written English language skills. All other languages are additional assets
• Ability to work effectively and efficiently under stressful conditions
• Systematic problem-solving skills

Please submit your application along with your CV and a copy of your highest educational degree (e.g., Bachelor’s, Master’s, or MBA certificate).

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.