Senior Information Technology Business Analyst
Satellit
Job Overview
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.Lead the analysis and evolution of a multi-country customer self-service portal, collaborating with business, IT, UX, customer care, legal, and international stakeholders to translate needs into scalable digital solutions."
Key Responsibilities
- Gather and analyze business needs across Sales, Marketing, Customer Care, Legal, IT, and international stakeholders
- Translate requirements into testable user stories, functional specifications, process documentation, and decision logic
- Evaluate impact, scope, dependencies, risks, and operational consequences of proposed platform changes
- Facilitate workshops and alignment sessions with cross-functional and international stakeholders
- Support agile delivery activities including backlog refinement, sprint planning, demos, testing, and release preparation
- Collaborate with UX designers and ensure consistency between front-end portal, backend systems, and country-specific requirements
Skills and Competences
- Agile and Scrum methodologies
- User story and acceptance criteria writing
- Functional documentation and process flow modeling
- Understanding of APIs and system integrations xlxgzvr
- Analytical and problem-solving abilities
- Stakeholder management
- Clear and professional communication
- Figma
- Azure DevOps
- Confluence
Qualifications
- At least 5 years of experience as a Business Analyst or Functional Analyst in a digital product environment
- Proven experience with customer portals or self-service platforms
L'offre d'emploi a été publiée il y a 2 jours
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