Support Specialist

Provide the administrative and commercial support as necessary to ensure the smooth, efficient functioning of the sales teams.

Principal accountabilities and duties:

Activities for this position may include, but are not limited to, some or all of the following, depending upon branch size and market needs:

• Serve as primary support for sales teams
• Process incoming CVs and dispatch to consultants
• Keeping a clean and updated database (SalesForce)
• Entering Candidate information into our SalesForce database
• Prepare and verify contracts for accuracy
• Answer and route telephone enquiries as appropriate
• Draft and send correspondence, including distributing mailers and client offers
• Support in sending ACM/MPC mailings, job mailings,…
• Process incoming and outgoing mail from personal and team mailboxes
• Coordinate with legal department on clients' special requests and terms of business
• Compile and provide reports as requested by Leadership, Regional/District Offices or other back office departments
• Perform occasional receptionist duties as needed, including managing company check-ins, booking couriers and taxis, and greeting visitors
• Handle point of contact responsibilities for team members and provide support to other branches or practice groups
• Build strong candidate relationships
• Write attractive job ads and post them to websites
• Post hot jobs on social media
• Adhere to RH compliance procedures and run regular audits to ensure all requirement are being

Profile

• Flexibility : Adapt to changing priorities while maintaining
• Multitasking : Tackle multiple tasks effectively and
• Adaptability : Ability to manage change and stay flexible in a dynamic work
• Communication: Strong verbal and written communication Must be proactive in asking questions, keeping the team informed, and ensuring clear, accurate written communication.
• Team Player : Actively participate in team chats, meetings, and Support colleagues and foster strong relationships across teams.
• Stress Management : Ability to stay calm under pressure, with a solution-oriented mindset and a "can-do"
• Customer-Focused : Maintain a high level of service for both external and internal
• Quality-Oriented: Ensure accuracy, attention to detail, and a high standard of written
• Eagerness to Learn : Open to new ideas and committed to ongoing personal and professional development.
• Location : Work primarily from the home office and/or other offices you are supporting in combination with occasional work from home
• Language knowledge : Proficiency in Dutch and English, or French and English, or Dutch and
• Being tech-savvy : strong knowledge of MS Office and the ability to quickly learn new

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