Internship Service Fulfilment Operations

Description du poste

• Job ID: 367275
• Date posted: 17/09/2026
Who you are
Please note that this is a non-paid academic internship for students looking to complete the Program requirements. The internship will commence in January or February with a minimum of 12 weeks. Are you passionate about supply chain, omnichannel logistics and eager to make a real impact? We're looking for a flexible, motivated intern to support our customer fulfilment team. This is a hands-on opportunity to contribute to our ambition of making IKEA' s multi-channel retailing a reality . The fulfilment team focuses on providing seamless shopping experience with great quality in all touchpoints for the many people. You are: • Currently studying Supply Chain Management, Business, or a related field. • Analytical, detail-oriented, and eager to dive into data to uncover insights. • Comfortable working with IT tools and systems, and curious to learn more. • A strong communicator who enjoys collaborating across teams and with external partners. • Proactive and organized, with a drive to improve processes and deliver results. • Skilled in identifying root causes and implementing structured solutions • Excited to work in a customer-centric environment and contribute to operational excellence. • Available for a 12-week internship, with at least 2 days/week in our Zaventem office. • Fluent in English (additional languages are a plus).
A day in your life with us
• Support the daily operations, ensuring smooth collaboration with internal and external service partners. • Assist in monitoring and analyzing performance data from IT systems to identify trends, inefficiencies, and opportunities for improvement. • Working on IKEA IT tools for service fulfilment operations - A hands on to experience how the IKEA's fulfilment engine works • Contribute to cost and capacity planning • Help develop tools, templates, and routines to support operational excellence and continuous improvement. • Collaborate with cross-functional teams to implement improvements and share insights.
Our team within IKEA
We're the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you've wonder who's responsible for finding effective and efficient ways of picking up the products for our customers, that's us. We're passionate about working together to improve the customer experience at IKEA!
Apply now!
Are you eager to kickstart your career journey with hands-on experience and real-world projects? Look no further! IKEA is thrilled to announce openings for our internship program, where you'll have the chance to learn, grow, and make a meaningful impact. Don't miss out on this chance to jumpstart your career with IKEA. Apply now and let's embark on this journey together!