Belgium: Telecom Principal Solutions Consultant (REF18)
Trusted Advisors
Client : A leading telecom operator
The assignment is open for English speaking consultants. French and Dutch language and communication skills are a plus.
Candidates without EU work permit are invited to apply, and we would be able to prepare the work permit for admitted applicants.
Key Duties & Responsibilities:
1. Responsible for the technical leadership of a variety of multidisciplinary projects, managing the engineers and consultants involved, plus delivering a complete technical solution (including low level design) to ensure an operationally stable end result. Depending on the project scope, the PSC takes on this completely autonomously or in close collaboration with the Project Manager.
Acts as Single Point of Contact (SPOC) - for both internal and external stakeholders - regarding architecture and other technical aspects of a solution. Responsible for communication with and coordination of both customers, suppliers, partners & subcontractors.
2. As technical point of contact for Operations, take the lead in analyzing an as-is situation and translating customer needs, so that the scope of a solution and a to-be situation can be determined.
Together with the (Pre-)Sales department bring the different architectural components together (high level design) in the most optimal solution - taking into account cost efficiency - and present this to the customer.
3. Current expert knowledge and certifications of one or more technologies with the aim of acting as a technical expert within Telenet (Business) for customers, colleagues and vendors.
Managing and assisting colleagues in (more complex) projects and problems, as well as in their knowledge building regarding these technologies.
Drafting and writing best practices, procedures and technical documentation to identify important recurring processes/tasks in order to optimize them.
4. After implementation as "owner" of the entire technical solution responsible for all technical aspects of Change Management and coordinating major changes with respective engineers and consultants. Drawing up the technical roadmap for the customer and ensuring - as technical advisor that the solution evolves according to customer needs and new technologies.
Working closely with the Service (Delivery) Manager to ensure that the quality, stability, performance and SLA of the solution meet the contract and customer expectations.
5. Continuously build and maintain broad, generalist knowledge of the technology market and the products offered by Telenet with the aim of advising Portfolio in support of product development (conception, development, launch, lifecycle management), assist Sales and Presales as technical advisor in prospecting and bid qualifications, and act as speaker at conferences, trade associations, etc.
What is needed to reach success in this job:
Minimum requirements necessary when starting in this position:
Master's degree with 5-7 years of relevant experience or equivalent with specialization in ICT.
Functional leadership skills - Technical coaching skills.
Deliver training tailored to the target audience
Conceptually strong- troubleshooting skills (technical and non-technical). Organization skills.
Necessary skills:
1. Learning skills
2. Resilience
3.Can do mentality
Languages : Fluency in Dutch/French and English
Location : Belgium
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