Digital Transformation Analyst (M/F) - Permanent Contract - Luxembourg

The Digital Transformation Analyst leads the on-the-ground modernization of CMCM's internal management tools across human resources, finance, and marketing functions. He supports the gradual replacement of existing tools with off-the-shelf solutions that are easier to operate and better integrated with one another, prioritizing consistency and consolidation of the application landscape, tailored to a Digitalization team of manageable size. For each project, they are involved from start to finish, from requirements gathering through to implementation. The direction of each project remains open: they contribute directly to decision-making, in collaboration with the Chief Digital Officer and internal teams. You will report to the CDO and will be involved in the following tasks. Responsibilities: 1. Needs Assessment and Scope Definition Meet with the relevant teams (human resources, finance, marketing, etc.) to understand their needs, constraints, and priorities. Document the requirements in a requirements specification, drafted or compiled based on information provided by the business units. Facilitate workshops with business teams to clarify the scope, use cases, and priorities. 2. Solution Selection Research and compare solutions available on the market that are suited to each requirement, using objective criteria: functional coverage, cost, ease of integration, and vendor lock-in. Document the trade-offs between specialized solutions and more general-purpose solutions. Formulate a well-reasoned recommendation; the final decision is approved by the Chief Digital Officer and the relevant business unit. 3. Project Management and Implementation Manage each project from start to finish: schedule, budget, risks, stakeholders, and progress reporting. Coordinate external service providers (software vendors, integrators) responsible for technical implementation, and ensure that deadlines and commitments are met. Work with internal technical teams on architecture, integration with existing systems, and security. Ensure data migration and service continuity during the transition from the legacy system. 4. Overall Consistency Identify projects that could be consolidated onto a single platform, in order to propose a phased approach rather than projects carried out independently of one another. Report on progress and priorities to the Chief Digital Officer. 5. Vendor Relations Manage relationships with software vendors and integrators-defining scope of work, monitoring progress, and conducting acceptance testing. Notify the Chief Digital Officer if contractual or budgetary arbitration is needed. Profile: You have at least five (5) years of experience in a functional analysis role, focusing on requirements gathering, scoping, and drafting specifications, and have completed certified training programs in the field of IT. Technical Skills: Fluency in French is required; knowledge of Luxembourgish or English is a plus Proven experience in project management, with active involvement in at least one project to replace or implement a management tool, carried out through to deployment. Ability to independently analyze business needs and draft clear, structured, and comprehensive specifications. Ability to facilitate workshops and meetings with a variety of business stakeholders. Ability to objectively evaluate market solutions and formulate well-reasoned recommendations. A pragmatic approach suited to a small-to-medium-sized organization: prioritizing simplicity and overall consistency over the "best" option for each individual need when considered in isolation. Experience with Odoo or another modular software ecosystem covering multiple management functions (ERP, CRM, HRIS, invoicing, contract management, etc.) is a plus. Knowledge in one or more of the relevant fields (HR, finance, marketing) is a plus. Behavioral Skills: Results-oriented and able to translate business needs into concrete solutions. Excellent communication and listening skills. Independence, a...

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