Field Service Engineer (BE North East)

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

At Veolia Water Technologies & Solutions, we’re at the forefront of activities
designed to save water and reduce energy consumption for industrial
customers. The collective expertise and passion of our people, combined with a broad
portfolio of over 10,000 technologies, makes us uniquely positioned to deliver
solutions that positively impact the environment.
Veolia is looking for a Field Service Engineer who is the first line service provider
in driving service excellence as a market leader dedicated to solving the toughest
water and process challenges.
Role Summary/Purpose
The Field Service Engineer is a professional service provider in the water
treatment industry. The successful candidate will be responsible for on-site
chemical testing, customer support, and maintenance of water treatment systems
across various applications at our (major) accounts in the assigned geographic
area. This role requires a combination of technical expertise, problem-solving
skills, and excellent communication abilities.
He or she reports to the Area Manager and will cover the region of Vlaams-Brabant, Limburg and Antwerp.

Essential responsibilities
The following activities are a guideline; others can be part of the job scope:
● Perform on-site chemical testing and program follow-up
● Customer reporting and Data processing with the use of the Veolia InSight
platform
● First line trouble shooting for Cooling, Boiler, Water & Waste and Industrial
process water treatment applications
● Execute Site Surveys, Equipment Start up and Commissioning
● Manage small repairs and maintenance
● Make the correct diagnoses on-site for larger repairs to be carried out by
the technical team
● Retain strong verbal and written contact with customers at several levels
● Minor assembly operations, as required
● Project coordination
● Follow and conduct technical trainings

● Fulfill Pilot trials and Field trials when required
● Participate in the local team meetings to share best practices
● Comply with integrity and safety as required by Veolia policies
● Report all work related incidents and near misses to Line Manager and
EHS Manager
● Participate in required EHS Training
● Perform Workplace Inspections on customer sites on regular basis and
report findings accordingly
● Achieve annual EHS Goals assigned to the function
● Support the Account Manager during Business Reviews

Qualifications

Qualifications/Requirements
● Service oriented, external focus
● Chemical background
● Taking initiative – driven by technical improvements
● Ability to work independently and as part of a team (team player)
● Commercial feeling and interest
● Excellent verbal and written communication abilities
● Basic computer knowledge and ability to learn new software applications
● Proficiency in data processing and reporting
● Good knowledge of Dutch & English is required
● Strong flexibility, analytical and problem-solving skills
● Experience and/or interest in Waste Water Treatment is a plus
● Driver’s license and willingness to travel to customer sites on frequent
basis

Additional information
What Veolia WTS has to offer
● This role offers a diverse and dynamic job with a high degree of
independence
● The chance to actively participate in the ecological transformation of the
industry in all its facets
● Make a positive impact on sustainability through onsite water
management
● A challenging environment, where training and development, both
on-the-job and through training provided by Veolia, give an opportunity for
individual growth
● An attractive salary package, combined with additional benefits such as a
company car with fuel card, cell phone, laptop, a volunteering day,
hospitalization insurance, group insurance etc.
Field Service Engineer
● Many opportunities for internal growth into different commercial or
technical roles, with dedicated support and training programs in place
within a global organization

Additional Information

Additional information
This position requires travel to customer sites and involve working in various
industrial environments. The successful candidate must be able to adhere to all
safety protocols and be comfortable working with chemicals and industrial
equipment.
At Veolia, we are committed to creating a diverse and inclusive work
environment. We encourage applications from candidates of all backgrounds
who meet the qualifications for this position.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.