International Account Manager

PlayRight is the Belgian collective management organization (CMO) which manages and distributes the neighboring rights of performing artists. Founded in 1974 by musicians, PlayRight eventually expanded its operations to manage the neighboring rights of actors, musicians, dancers, and circus artists as well. Today, PlayRight represents more than 25,000 directly affiliated performers, as well as tens of thousands more through its partner CMOs around the world.

The repertoire of our affiliated performers is often broadcasted, downloaded, and sold abroad, thereby generating rights globally. This process also applies to foreign artists whose works are publicly broadcasted in Belgium. Music, films, TV series... are borderless. Therefore, smooth and accurate data exchange is indispensable to our operations. To that end, PlayRight has established many unilateral and bilateral agreements with sister organizations to collect neighboring rights for our affiliated performers in and outside of Belgium, in order to pay them as efficiently and quickly as possible.

Today, PlayRight is based in Brussels, with a team of 20 people managing its daily operations. For the Members/International department, we are looking for a motivated employee to strengthen our international operations.
Job description As an International Account Manager, you will be the first point of contact for foreign CMOs.
Working under the guidance of the Supervising Account Manager, you will coordinate and implement international data exchange processes with our partner CMOs in accordance with our exchange agreements.

Key responsibilities include:

• Establishing and maintaining professional contacts with foreign CMOs, as well as managing their queries and follow up
• Preparing and submitting artists’ claims based on the playlists received from our partner CMOs, as well as processing the claims received from foreign CMOs , including data checks and follow-up where needed
• Managing and updating international databases, with attention to data quality, consistency and accuracy
• Monitoring and managing recurring claims and data deadlines throughout the year.
• Analyzing international revenues, claims and partner data in order to identify priorities, detect improvement opportunities and support strategies to maximize PlayRight’s foreign rights income’
• Contributing to business intelligence and data-driven reporting across international claims, revenues and partner data workflows.
• Identifying practical opportunities to improve workflows, reduce unnecessary manual work and strengthen oversight of recurring tasks.
• Supporting VRDB-related data management, such as processing candidate matches, managing suggestions or claims from other CMOs, and contributing to playlist-related data improvements.)

Profile

• You have a at least a bachelor’s degree, or equivalent experience, preferably in data science, data analytics, informatics, computer science, mathematics, statistics, business administration, economics, international relations, cultural management, law, music business, arts management, or a related field
• You can use different Excel functions and/or build up more complex formulas and solutions to extract the relevant information from large Excel tables and to compare, verify and interpret data from different sources
• You have a strong sense of data quality and analytical accuracy: you can identify inconsistencies, check information critically and contribute to reliable data exchange with international partners
• You are detail-oriented and efficient, you find unnecessary actions to be a waste of energy and you are interested in improving processes where this can make workflows clearer, faster or more reliable
• You are comfortable working independently after a clear briefing, while knowing when to ask the right questions in complex data, claims or rights-related processes.
• You speak fluent English, and you have a very good knowledge of Dutch and/or French. Both orally and in writing
• You are inquisitive, solution-oriented, and accurate, with the ability to translate complex administrative, financial and rights-related flows into clear actions and follow-up
• Experience with, or interest in, business intelligence is an asset. You are able to use data insights to help identify priorities, spot improvement opportunities and support strategies to maximize foreign rights income.
• You communicate professionally with international partners and can manage questions, expectations and follow-up with care, precision and cultural sensitivity.
• You are dynamic, flexible and stress resistant and able to remain accurate and constructive when working with deadlines, complex data and multiple international partners.

Offer

• An exciting job in the music and audiovisual industry with responsibility and room for initiative particularly in relation to workflow improvement, data quality, reporting and international process optimization in a growing team
• A 38-hour work week
• A full-time, permanent employment contract, with a competitive salary package
• Additional extra-legal benefits (Meal vouchers, remote work allowance & public transport reimbursement)