Business Unit Director (M/W)

Regional Manager - Belgium

The aim of a Regional Manager position is to act as the link between the KellyDeli back office, retail partners and our points of sales. This position is responsible for managing and developing a portfolio of points of sales to ensure operational excellence throughout their network. Reporting to the Head of Regional Manager’s, you will be targeted on driving like-for-like sales performance as well as building consistently strong relationships with both franchise partners and retail stores that we operate within. Using internal tools and resources, you should have an acute business acumen when it comes to analysing stats and figures, identifying weak areas and sensing the opportunity for growth and improvement within your allocated region.

Department – Regional Management.
Reporting to – Head of Regional Management
Working with (external and internal relationships) – Franchise Partners, Retail Partners, Head of RM, Country Manager, Quality, Marketing, Finance, Partnership, Owned Kiosks

80% of time will be based in the field supporting point of sales – travel by car, train and plane could be required at any time. Depending on the geography of your region you may stay one or two nights per week away from home.

Coach and support your region of franchise partners to operate in the most cost-efficient way possible and to deliver maximum profitability for their business
Implement company policy, quality standards, group marketing initiatives, as well as the regulatory and legal procedures on the region.
Ensure information is clearly communicated between KellyDeli head office and sales outlets, give meaning to the objectives and plans commercial / marketing / quality.
Responsible for the renewal of existing contract with the retailer
Be a brand ambassador for KellyDeli, representing the business.
To drive sales revenues by detailed management of all kiosk KPIs to include:

Range / variety analysis and implementation of correct product mix
Waste management to maximize product availability
Check the quality of products (Visual and Weight)
Establish pro-active sales activities in all kiosks within their region such as: 2 tastings per day, plus high levels of customer interaction at all times, and create sales training programme for partners.
Ensure all Franchise partners have completed sales and customer experience and tasting training on the e-learning platform.

Retail Relationship Management
General business updates with retail partner management to define (overall picture, sales, marketing, quality, NPD, company initiative, action plan of the kiosk and retailer issues).
Conduct one/ two retailer business reviews per year per retailer and create a follow-up action plan.
Be the Sushi Daily brand representative at the local level with the retailer.
Franchise Partner Relationship Management
Spend time on your visits, coaching our franchise partners on how best to optimise their business and help them create action plans to impact their business performance
Assure the respect of the global contract agreement at the local level.
Meaningful introductions of new partners into retail management to ensure relationships get off to a strong start.
Make sure training around store regulations has been followed with success.
Be involved in creating clear and defined documentation on processes and kiosk operations to ensure smooth transition of kiosk takeovers by new partners.
Conduct one/two business reviews with the franchise partner and create a follow-up action plan.

(KellyDeli, founded in 2010, is an innovative and rapidly expanding food retail and restaurant company. Sushi Daily, one of its brand concepts, is the leading European provider of fully-serviced sushi bars, currently operating over 1,000 kiosks across 13 countries.
Our unique concept features outlets in grocery stores, supermarkets, and airports, where live Sushi Artisans create their art in front of customers, providing a unique customer experience and top-quality sushi.
To help the world east better, flourish together & dream bigger
Monthly Sushi allowance
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