Business Services Coordinator

Baltimore Aircoil Company, BAC, is a global manufacturer of heat transfer products and services . The products of BAC Europe are distributed across Europe, the Middle – East and North Africa.
Aftermarket Business Manager

The Aftermarket Business Manager is responsible for driving sales, service, customer support activities and the entire order to cash process management related to spare parts, services, upgrades, maintenance, refurbishment and technical support. You maintain the product & service portfolio and ensure optimal commercial and technical positioning in the market through creation and training of sales tools and promotional material.

In this role you manage the products and services throughout the product lifecycle, gather and prioritize product and customer requirements, define the product vision and
work closely with engineering, purchasing, manufacturing and our local sales to deliver winning products & services. To ensure customers can operate their installations in the most reliable, efficient and sustainable way. Furthermore, you assure a close follow-up of our local service managers on the execution of tactical plans and guide them in the execution of special projects.

In this role you perform market analysis to provide unique and optimal aftermarket products & services for new as well as old/obsolete product lines taking regulatory compliance and standards into account. You manage prices to maximize success and margins.
Both creating and maintaining sales tools for products and services and training of the sales force in utilizing them, is part of your responsibilities. To define our product and go-to-market strategy you interpret market and competitive data. You combine a master’s degree (technical or economical) with a proven track record of experience in a service and maintenance environment.
Due to your excellent communication skills you can influence cross-functional teams without having formal authority.
You are familiarised with tools like SAP, VOC and PESTEL analyses.
You can express yourself fluently in Dutch and English. Knowledge of any other language such as French or German is an asset.
An exciting job within an international environment at a market leading company.
You’ll work in an enthusiastic company and team where we stimulate training and personal development.
An international company with a strong focus on sustainability.