Senior Transformation Project Manager

For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values.
This is your future team
Committed to the success of its clients, the Consort Belgium team embodies the values and shares the expertise of Consort Group in Brussels, the surrounding area, and throughout Belgium. With 45 employees, it has been offering a range of infrastructure and application solutions since 2016, delivered by local teams and supported, when necessary, by the group's skills and resources.
Change & Release Manager M/F
As a Change & Release Manager, you will be responsible for planning, coordinating, and controlling changes and releases across project and BAU activities, while ensuring operational continuity through backup Incident Management responsibilities.
Coordinate end-to-end Change & Release processes across impacted IT teams
Collaborate with application teams and service providers to prepare and evaluate releases
Participate actively in BAU Change & Release activities in alternance with the current Change Manager
Define, document, and improve Change, Release, and Incident Management procedures
Challenge service providers to ensure quality, reliability, and adherence to agreed procedures
Ensure high-quality incident reporting, root-cause analysis, and post-incident reviews
Monitor KPIs, SLAs, and quality standards related to Change, Release, and Incident Management
Solid experience in IT operations, process management, or service management
Strong exposure to Change, Release, and Incident Management in complex environments
Experience working with external service providers and challenging delivery quality
Development toward senior IT service management or operational governance roles
Increased ownership of ITIL processes and service quality
Long-term evolution within IT operations, governance, and service management teams
Change & Release Management processes (ITIL)
Incident Management, including major incident coordination
KPI, SLA, and quality monitoring
This is how you work as part of a team:
Strong coordination and stakeholder management skills
Language skills:
French: Dutch: Proficient
English: A truly hands-on management style
Continuous training opportunities
An initial phone call with our recruitment team

• A test or technical interview with one of our experts
• A final meeting with your future manager or project manager