Engineering Support
Spektrum
We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO UN EU and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services specialised aerospace and defence sales delivery and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATOs member countries and its partners. Electronic Warfare: The NCIA provides electronic warfare services to support NATOs mission to detect deny and defeat threats to its communication networks.
Information Management: The NCIA manages NATOs information technology infrastructure including its databases applications and servers.
Overall the NCIA plays a critical role in ensuring the security and effectiveness of NATOs communication and information technology capabilities.
It provides maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV and when required stand together in the face of attack under Article V.
NATO International Civilians (NIC)s Military (Mil) and Interim Workforce Consultants (IWC)s. Organize the work for the Audio Visual team in order to deliver the Audio Visual service in accordance with customer service agreements (SLA SSP etc.) across the customer and NATO AoR (including missions and exercises) ensuring the expected level of quality security and support;
Interact with customer representatives to receive feedback capture requirements and help in articulating solutions in customer request processes for their AV needs.
Communicate vision mission requests tasks clearly to the team members to ensure effective and efficient execution
Perform team management tasks like performance review time management and resource management
Represent the team and communicate the team needs to the SAO while also cascading the duties coming from the SAO and higher chain of command.
Mentor and guide the team members while maintaining a good team morale by equally and fairly distributing the workload and promoting a safe and trusted environment
Perform team management tasks like performance review time management and resource management
Excellent communication skills to be able to explain complex topics to different audience types.
Proven experience as a people manager in a technology support or technical project delivery environment.
Minimum 3 years of experience managing vendors and vendor contracts.
Proven experience in managing the processes resulting in the architecture design and deployment of complex Audio Visual solutions for all types of AV rooms including video walls large meeting rooms boardrooms and video conferencing rooms.
In-depth knowledge of business application technologies platforms and IT service management best practices.
Prior experience of working in an international environment comprising both military and civilian elements.
Knowledge of NATO or national governmental acquisition policy and procurement procedures.
A minimum requirement of a Bachelors degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience.
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