1st line Junior Support Engineer/Service desk H/F

Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Some of the most successful companies in Europe rely on our technology due to our commitment to innovation, collaboration, and value in business development.
The world is how we shape it. Let’s shape it together.
As a on-Site IT Support Engineer, you will handle IT problems on-site and respond to IT requests and incident calls via phone, mail, or the IT Service Management application.
Software troubleshooting (password resets, O365, Windows troubleshooting, Intune, VPN issues,…)
Hardware issues: laptop swaps, staging and basic component troubleshooting/replacement
New joiner and leaver assistance (supplying materials, administration)
first line support at service point, back-office w/ more technical issues, new joiner/leaver service)
We’re seeking passionate colleagues who are eager to push the boundaries in digital transformation and technology consulting. At Sopra Steria, you’ll have the opportunity to grow your skills in a constructive, collaborative team environment, working on impactful projects that drive change for our clients. below, we look forward to your application! Bachelor’s degree in computer science or a relevant equivalent (Syntra, VDAB IT course)

• 1 year of experience in providing first line IT support
• Excellent soft skills (empathy, team spirit & excellent communication skills)
• English, Dutch and French are required (both oral and written)

Become part of a major Tech player in Europe that is recognised for consulting, digital services and software development. DPS operates in the industrial, life sciences, public and finance sectors and is focused on core IT, from the front-end to the backend of business platforms. With our services, we ensure the continuity of processes and optimize customers' IT strategy, so they benefit from technological capabilities, control their costs and make platforms current and profitable.

It’s not just a myth at Sopra Steria. But you’re also your own coach, making use of our portfolio of more than 250 (digital) training sessions. Of course, we want you to feel supported and comfortable. That’s why we offer a flexible working arrangement (with both local and international opportunities) so you can work in an environment that inspires you. A competitive salary and indefinite contract
Continuous learning opportunities through the Sopra Steria Academy to support your career development
We’re here to support you all the way and we are looking forward to your application!
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All qualified applicants will be considered for employment without regard to age, ancestry, nationality, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, gender (including pregnancy), sexual orientation or any other characteristic protected by applicable local laws, regulations and ordinances.