Service Support Technieker

As a Service Engineer Plant Operations you will be part of the team that is responsible for the entire Support & Improvement aspect in the domain of Business Applications.

Function

You support key users and deliver high-quality service across all business communities.

You focus on plant operations (production quality supply chain specs procurement technical service) and guard integration with logistics automation and finance.

You provide group-level support for all La Lorraine Bakery Group entities.

You organize knowledge-transfer sessions after go-lives and expansions.

You maintain process and system documentation in the interactive IT knowledge platform.

You strengthen community know-how through training updated documentation and managing roles/authorizations.

Youbtest applications resolve incidents improve recurring issues and gather user feedback for continuous improvement.

You build strong stakeholder relationships and support rollout projects for growth.

After a six-month onboarding period you will be included in the on-call duty service (24x7). This will be for a maximum of one week per month

You will work from the headquarters in one of the home countries of LLBG (Ninove Erpe-Mere Kladno Nowy Dwór Mazowiecki ) and you will report to the Business Applications Team Service Lead Plant Operations.

Your Profile

You have a masters degree or equivalent by experience.

You have experience with an ERP system and knowledge of at least one plant operations module (production quality planning ).

Knowledge of SAP S/4HANA and MES systems is a strong plus.

Genuine interest in all roles activities and systems within plant operations.

You have an analytical mind process-oriented and you are a conceptual thinker

You are results- and goal-oriented and never lose sight of deadlines.

You are service-minded hands-on and able to communicate clearly in English and Dutch with diverse stakeholders.

You enjoy sharing knowledge training others expanding your expertise.

Our Offer

You will join an international family-owned company with a strong long-term vision where more than 5300 enthusiastic colleagues work together driven by five core values.

We invest in a happy work environment through various sports and team events.

You can literally taste our passion every day through our fresh and innovative top-quality products.

You will help build a better world as sustainability is high on our agenda.

You will get the opportunity to grow and develop in a highly dynamic environment. Our LLBG Academy supports you in becoming the best version of yourself.

We offer an attractive financial package complemented by meal vouchers hospitalization insurance group insurance a company car and 10 additional vacation days on top of the statutory leave.

You are given the space to roll up your sleeves take initiative and truly make a difference.