Customer Service Officer Nederlands-Duits
Cross Border Talents
We are looking for German and Dutch speaking Customer Advisors to join a global support team for Volvo Trucks in Ghent. In this role, you will provide professional customer support and ensure high-quality service delivery in an international environment.
The first month of training is fully on-site. After training, the role continues in a hybrid model.
Provide accurate information and support regarding services
Follow company procedures and service standards
Work in a 24/7 rotational shift system
Collaborate with internal teams to resolve customer requests
German and Dutch language skills (professional level required)
Strong communication and customer service skills
Ability to work in a 24/7 rotational shift system
Team-oriented approach and adaptability
Previous customer service experience is an advantage
Structured onboarding and training (fully on-site first month)
Hybrid working model after training
International and stable working environment
Application
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