Freelance Lead Customer Service

CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.

As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.

Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.

Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.

Once this is done, our team will verify your profile and contact you.

# CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.

No prior experience needed, we look for honest feedback from real customers.