Fully remote Senior Business Analyst

Much more than consultants, we are active participants in the global financial services industry.

Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork.

We are dedicated to fully supporting our clients as they respond to challenges and opportunities in Banking, Capital Markets, Finance, Risk & Compliance, Insurance, and Wealth & Investment Management.

And you're ready to write the next chapter of your career story: a challenging and rewarding role as a Business Analyst – Cards & Digital Payments at Capco.

You are passionate about the evolving payments landscape and enjoy bridging the gap between business needs and technology. You thrive in dynamic environments where you can contribute to innovative payment solutions, optimise business processes and make a tangible impact for clients.

LET'S GET DOWN TO BUSINESS

As a Business Analyst – Cards & Digital Payments , you will support our clients in transforming and optimising their card payment products, processes and digital customer experiences.

Working closely with business and IT stakeholders, you will translate business needs into effective functional solutions and contribute to digital transformation initiatives within the financial services industry.

You will play a key role in analysing existing payment processes, identifying improvement opportunities and ensuring the successful alignment of business objectives and technological solutions.

Gathering, analysing and documenting business and functional requirements.

Analysing and optimising card payment products, processes and customer journeys.

Translating business requirements into functional specifications, user stories and acceptance criteria.

Analysing existing business processes, identifying opportunities for improvement and supporting the implementation of effective solutions.

Collaborating with business and technical teams throughout the product development and delivery lifecycle.

Ensuring alignment between business objectives, customer expectations and technological solutions.

Proven experience as a Business Analyst, Product Owner, Product Manager, Product Expert or in a similar role .

Solid functional knowledge of card payment products and processes , including a good understanding of the broader card payments ecosystem.

Good understanding of the Belgian card payments market , including digital wallets, payment solutions and related products such as Edenred.

Experience acting as the link between business and IT stakeholders, translating business needs into functional solutions.

Experience gathering and analysing requirements and translating them into functional specifications, user stories and acceptance criteria.

Experience contributing to digitalisation and business transformation projects .

Strong understanding of business process analysis and process modelling.

Languages

Fluency in English is required, both written and spoken.

Good command of either Dutch or French , both written and spoken.

Strong customer-oriented mindset with a focus on delivering business value.

Ability to work independently while collaborating effectively with cross-functional teams.

An attractive remuneration package reflecting your experience, including a company car or green mobility budget, net allowances, end-of-year bonuses, health insurance, a mobile phone and subscription, laptop and meal vouchers.

Organised individual learning tracks with access to leading online skills development platforms, onsite and online teachers, and our global experts.

A hybrid (on-site/remote) work environment.

A flat, non-hierarchical structure that enables you to work with senior partners and directly with clients.

Join Capco and help shape the future of digital payments.