Payroll Senior Specialist - Nordic countries

About SD Worx

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people.

Our people solutions cover the entire employee journey – from getting people paid to attracting, rewarding and developing talent.

About the role:

We’re excited to kick off a new chapter at SD Worx! As we grow our SAP MPS (Managed Payroll Services) and BPO capabilities, we’re building a brand-new team and seeking talented individuals at all levels. If you're passionate about Payroll and HR outsourcing and want to be part of an international team delivering innovative solutions, this is your chance to make a real impact.

Become a key player in shaping the future of global HR and payroll services.
Apply now and join SD Worx on this exciting journey!

Overview

As the Payroll Senior Specialist, you will play a critical role in leading the payroll services for our newly created SAP MPS (Managed Payroll Services) and BPO (Business Process Outsourcing) service organization.

This role includes payroll delivery assurance with high quality operational support across various areas, but not limited to:

• continuous payroll through payroll control centre

• garnishments

• payroll policies and payroll controls

• compliance controls

• payment releases

• reporting to the local authorities

What do we have to offer?

• Flexible working hours and remote work opportunities

• Private medical care

• Loans for employees

• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)

• Life insurance

• Free language courses (during your working hours)

• Annual bonus

• Integration events

• Free parking spaces for employees

• Referral program

• Learning opportunities: through an individual development plan and professional training

• Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there’s always room to grow within SD Worx!

Which tasks can you expect?

• Support HR transformation projects focused on process optimization, technology enhancements, and improving employee experience around payroll

• Support design, definition and implementation of global and local payroll process standards

• Provide expertise in legal-driven process deviations and align them with global standards

• Identify and lead continuous process improvement initiatives

• Assess process deviations, determine impact, approve or reject them, and recommend solutions

• Lead creation and development of the Local Target Operating Model (TOM)

• Ensure implementation and adherence to global and local standards across country teams

• Manage Standard Operating Procedures (SOPs) and other process documentation

• Support development of training plans and onboarding of new team members

• Maintain strong communication with stakeholders (clients and country teams)

• Monitor industry trends, regulatory changes, and technologies

• Act as final escalation point for complex payroll cases

• Support change order management and liaise with third parties

• Lead Year-End activities and statutory reporting

• Conduct advanced testing and validation for system changes and releases

Qualifications and Experience :

• 5–8 years of experience in payroll outsourcing within a BPO for Nordic countries

• Strong knowledge of payroll processes, including:

  • payroll control centre

  • garnishments

  • payroll policies and controls

  • compliance and payments

  • reporting to local authorities

• Practical experience with Employee Central Payroll and payroll control centre

• Experience working with multinational clients

• Knowledge of SLA and KPI reporting

• Strong communication and stakeholder management skills

• Ability to work in a fast-paced environment and manage multiple priorities

• Ability to work under pressure and ensure high client satisfaction

• Strong problem-solving and conflict resolution skills

• High attention to detail and strong organizational skills

• Fluent English and local language (written and spoken)

Preferred Skills

• Experience in payroll and BPO outsourcing environment

• Experience with:

  • SAP SuccessFactors

  • SAP Payroll

  • Concur

  • Workforce Management

  • integration tools

• Experience with payroll interfaces (inbound/outbound)

• Certifications such as CPP, CPS or CPM

• Ability to work in a dynamic environment with a focus on continuous improvement

From many places, we work as one, moving from better to best together.

SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, disability, sexual orientation and stage of life.