Functional Analyst (permanent contract and freelance)

Passionate about tech, digital, and innovation? Join the 1,800 employees at Smile, the European leader in open-source integration, spread across 20 agencies in 9 countries. Collaborative spirit and knowledge sharing are at the heart of our DNA. Our experts push the boundaries of open source every day to build a smarter, more efficient, and more responsible digital world. Here, we don't just follow trends, we create them! Join Smile in Brussels and take part in projects that truly matter!

As a Functional Analyst...

You are the vital link between our clients' business needs and our technical development teams! Based in our vibrant Brussels agency, your mission is to design and structure functional solutions for innovative open-source projects. On a daily basis, you will:

• Analyze and formalize client requirements to translate them into clear, actionable functional specifications.

• Design the functional architecture and map user journeys to ensure an optimal and intuitive user experience.

• Write comprehensive User Stories and actively maintain the product backlog alongside the project stakeholders.

• Guide the technical teams (developers, tech leads, architects) during sprints to guarantee the feasibility and alignment of the developed solutions.

• Coordinate and execute functional testing strategies (UAT) to ensure the highest quality standards for all deliverables.

• Facilitate dynamic workshops and meetings with our clients to continuously validate the project vision and functional scope.

Your profile

Holding a Master's degree in IT, engineering, or business, you have at least 4 years of proven experience as a Functional Analyst in the digital sector or IT consulting.

• You have a solid understanding of Agile/Scrum methodologies and are highly proficient with tools like Jira and Confluence.

• You possess a strong affinity for the web and open-source ecosystem , easily navigating complex digital environments (e-commerce platforms, corporate portals, bespoke applications).

• Known for your excellent communication skills , you know how to bridge the gap between technical and non-technical stakeholders (fluency in English and French/Dutch is a major plus in Brussels).

• Your analytical mindset , rigorous approach, and collaborative spirit make you a trusted partner capable of challenging and refining requirements.

Ready to take on a new challenge in the heart of Europe? Come and express your talent in a caring environment at Smile Brussels where your ideas will make a real impact!

Why Smile!

Our proximity management by peers fosters dialogue and the implementation of a tailored career path.

Because the digital sector is in constant motion, Smile is committed to making you an expert in your field , thanks to a comprehensive training offer: access to an e-learning platform, financing of certifications, knowledge-sharing tools...

Your year will be animated by group and agency events : annual convention, participation in trade fairs, summer party, formal & informal afterworks.

The next steps

• First contact: A phone call to discuss your aspirations and what we can offer you.

• Meeting: An opportunity to get to know each other and explore your professional background.

• Business interview: A discussion with one of our experts to assess your skills and define your goals.

Welcome to the team! And if it's a match between us, we will be delighted to welcome you for an exciting adventure. So, ready to join the team?