Internship in Customer Excellence and Logistics - August 2026 (M/F/X)

Beschrijving

About this Position
We are looking for a Customer Excellence and Logistics intern available 6 months as of September 2026. You will be part of Customer Excellence Team Henkel Consumer Brands, located in the Headquarter in Brussels, serving BeNeLux customers.



What you'll do

• Proactive communication towards customers about product availabilities and out of stocks, inform about service levels
• In charge of maintaining non-delivery reasons related to service level
• Responsible for logistic reports on carrier capacity and performance, POD
• Monthly presenting of carrier performance reporting
• Providing support and follow-up within our systems (SAP, OTM) concerning open invoices, goods issues, etc.
• Support team members in different projects (cf. Cost to Serve)
• Maintaining strong contacts (local and international) with various departments such as Demand Planning, Supply Chain, Marketing and Sales
• Opportunity to bring your own points of improvements

What makes you a good fit

• Academic degree (minimum bachelor) in Economics or related field of studies (logistics/supply chain/customer service)
• Strong interest in these domains and the FMCG sector
• Excellent knowledge of English (French and/or Dutch is an asset)
• Possessing advanced analytical skills, a high sense for accuracy and good time-management.
• Very good communication skills (written/oral) and appetite to work in systems and within processes
• Advanced user of Microsoft Excel (cf. pivot tables)
• Knowledge of/experience with SAP, Power BI is a big asset
• Eager to learn and work in group

Some perks of joining Henkel

• An exciting and educational full-time internship in an international FMCG business
• You'll be part of a diverse intern community, with opportunities to broaden your network and frequent events
• 6-month full-time internship, starting as of August 2026
• A competitive internship allowance
• 10 days of holidays and the possibility to work from home 2 days a week

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.