Strategic Account Manager

• As a Strategic Account Manager you will maintain client relationships with key target accounts that have a strategic impact on the longterm success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction. In this position you are able to work from home when you are not traveling within your assigned region. The region this Strategic Account Manager will cover is within the Southwest (Dallas/Phoenix area and over to the West Coast). Travel will be dependent on the projects you are supporting.

Responsibilities:

• Works with the Sales team to create and support the execution of the strategic account plans at key named accounts.
• Drives new business development by researching qualifying contacting presenting and closing new clients based on an assigned territory or market segment.
• Continuously develops relationships with priority customer stakeholders understands their key business issues and recommends ways to deliver value.
• Liaison between the field and Global Accounts teams as it relates to pursuing new agreements ValueAdd/Total Cost of Ownership (TCO) commitments and increasing customer walletshare.
• Maintains and manages a pipeline of opportunities at named accounts including renewals projects and share improvement opportunities.
• Communicates customer activity opportunity status renewal status and strategic plan progress to management.
• Participates in solution development efforts that best address customer needs.
• Engages supplier sales resources to enlist their support and create solutions.

Qualifications:

• High School Degree or Equivalent required; Bachelors Degree preferred.
• 5 years proven sales experience in outside sales or 3 years strategic account and/or sales management
• History of success maintaining and developing key relationships.
• Knowledge of business and management principles involved in strategic planning resource allocation leadership techniques production methods and coordination of people and resources.
• Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
• Strong negotiation and problemsolving skills.
• Proficiency with CRM software and Microsoft Office.
• Selfstarter and able to work efficiently under pressure.
• Experience in executing in a matrix organization managing multiple stakeholders and projects.

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