End User Computing Workplace Architect - Internet Service Provider

Looking to build a career enabling digital transformation and high‑impact technology solutions?

Join a leading IT services and consulting firm that partners with clients around the world to deliver innovative enterprise solutions, modernise infrastructure, and accelerate business outcomes across cloud, cybersecurity, digital experience, and application services. Work on diverse, real‑world challenges, collaborate with cross‑functional teams, and help organisations succeed in rapidly evolving markets. 

Apply today to be part of a team where your skills grow, your work influences meaningful technology change, and you contribute to solutions that drive business value at a large scale!

Key Responsibilities:

• Workplace Architecture & Design:
  • Design, develop, and maintain end user computing solutions, including desktop, laptop, mobile, and virtual desktop infrastructure (VDI) environments.
  • Lead the architecture and deployment of modern workplace platforms, including Microsoft 365, Windows 11, Endpoint Manager (Intune), and collaboration tools such as Teams and SharePoint.
  • Assess existing workplace environments and identify opportunities for modernization, optimization, and standardization.

• Security, Compliance & Governance:
  • Collaborate with cybersecurity and risk teams to ensure workplace solutions comply with security, regulatory, and data protection requirements.
  • Implement security controls aligned with industry frameworks and organizational policies.
  • Support identity, access management, and information protection initiatives.

• Standards, Documentation & Governance:
  • Develop and maintain technical standards, architecture frameworks, operational documentation, and solution blueprints.
  • Produce and update technical diagrams and reference architectures.

• Productivity & User Experience:
  • Evaluate and recommend tools and technologies that enhance end-user productivity and digital experience.
  • Continuously improve device performance, reliability, and usability.

• Technical Leadership & Operations:
  • Provide technical leadership and guidance to EUC and support teams.
  • Promote best practices throughout the solution lifecycle, from design through decommissioning.
  • Support complex incidents, escalations, and platform improvements.

• Automation & Optimization:
  • Lead automation initiatives for device provisioning, application deployment, patch management, and configuration governance.
  • Implement scripting and workflow automation to improve operational efficiency.

• Innovation & Continuous Learning:
  • Monitor emerging technologies, industry trends, and vendor roadmaps.
  • Evaluate new solutions for potential adoption within the digital workplace ecosystem.

Required Skills/Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline, or equivalent professional experience.
• Minimum of five years’ experience in end user computing, workplace architecture, or related IT roles.
• Strong expertise in Microsoft 365, Windows operating systems, mobile device management (MDM), and VDI platforms.
• Experience with device lifecycle management, application packaging and deployment, and identity and access management.
• Working knowledge of security and compliance frameworks (e.g., ISO 27001, NIST, GDPR).
• Excellent communication, collaboration, and stakeholder engagement skills.
• Strong analytical, troubleshooting, and problem-solving capabilities.
• Relevant professional certifications are considered advantageous.
• Professional English proficiency in an international business environment (minimum CEFR B2, IELTS 6.5, or equivalent preferred).

Preferred Skills:

• Proficiency in scripting and automation tools (e.g., PowerShell, Python).
• Experience with cloud-based desktop platforms such as Windows 365 and Azure Virtual Desktop.
• Understanding of IT service management frameworks (e.g., ITIL).
• Exposure to low-code/no-code platforms and workflow automation tools.
• The role operates in a dynamic, evolving technology environment and requires adaptability and continuous learning.

Relevant Certifications (Preferred):

• MS-102 – Microsoft 365 Administrator (Tenant, Security, Identity)
• SC-300 – Identity and Access Administrator (Conditional Access, RBAC)
• SC-400 – Information Protection Administrator (Purview, DLP, Records Management)
• MS-700 – Teams Administrator
• MS-720 (or successor) – Teams Voice
• Session Border Controller (SBC) and SIP Fundamentals
• AI-102 / AI-900 – AI Solutions and Foundations
• PL-400 / PL-700 – Power Platform and Copilot Studio Development

Contract Details:

• Duration: 9 Months
• Location: Remote
• Start Date: ASAP
• Work Environment
• Occasional travel and participation in after-hours support activities may be required.
• Typically reports to the Digital Workplace or End User Services leadership function.

Salary:

• Hourly Rate: €40 PH - €55 PH