Store Facility Coordinator

This opportunity is within a well-established retail organization known for its customer-focused approach and extensive store network. The company operates as part of a structured and professional environment, maintaining a significant presence in the industry.

As a Store Facility Coordinator , you play a key role in ensuring that our stores run smoothly every single day. You are the central point of contact for all facility‑related questions, issues and requests, working closely with store teams, internal departments and external suppliers.

• Act as the first point of contact for facility‑related questions, issues and requests from stores and internal stakeholders
• Register, follow up and close tickets in line with internal SLAs
• Coordinate interventions with external suppliers, landlords and internal teams
• Ensure maintenance and repair works are planned, executed and followed up correctly
• When needed, check contracts and align with service providers on scope, timing and execution

• Actively share knowledge and information within the team
• Identify recurring issues, bottlenecks and improvement opportunities
• Help develop FAQs, scripts and standard responses based on real‑life cases
• Contribute to projects and pilots aimed at improving processes, tools and ways of working

• Maintain a clear overview of planning and priorities
• Request and process offers and invoices
• Register and follow up maintenance and inspection reports
• Provide reporting within your area of responsibility

Your background

• Around 2 years of relevant experience in a service desk, facility, coordination or support role
• Strong communication skills in the local language (spoken and written); English is a plus
• Comfortable working with different systems and tools and quick to learn new applications

• Pragmatic, hands‑on and well organised
• Able to keep overview and priorities, even under time pressure
• Service‑oriented and solution‑driven
• A clear communicator who enjoys working with different stakeholders
• Team player with a proactive attitude

• A dynamic coordination role with real impact on store operations
• A fast‑paced environment where no two days are the same
• Close collaboration with stores, suppliers and internal teams
• Opportunities to improve processes and grow your expertise within Facility & Real Estate