Payroll Operations Lead

At Just Eat we're on a mission to give everyone easy access to what they need - and that starts with getting the details right for the people who power it all. If you thrive in a fast-paced environment, love leading a team, and take pride in flawless payroll execution, this is your opportunity to make a real impact in Belgium.

Our Belgium payroll team sits within a broader HR function that lives by three values: lead, deliver, care. As Interim Payroll Team Lead, you will guide a small, dedicated team responsible for accurate and timely payroll for approximately 300 blue- and white-collar employees, reporting directly to the Head of Payroll Segment.

This is a hybrid role based at our Belgium office (3 days in the office per week), offering the perfect balance of collaboration and flexibility. You'll be at the heart of people operations - partnering with Finance, HR, and external providers to deliver a seamless payroll experience every month.

Location: Belgium (Hybrid - 3 days in the office)

Reporting to: Head of Payroll Segment

• Lead and coordinate the Belgium payroll team - allocating workload, sharing knowledge, and fostering a culture of continuous improvement and excellent customer service.
• Deliver accurate, on-time monthly payroll for all employees, covering starters, leavers, permanent and variable changes, absence, and all associated deductions.
• Reconcile tax and social security submissions; ensure filings and payments meet regulatory deadlines with zero errors.
• Manage and validate payroll data, maintain detailed checklists, and prepare materials for manager sign-off at submission, pre-approval, and month-end/quarter-end.
• Act as the primary point of contact for payroll queries via the People Portal, resolving issues promptly and with a values-aligned customer-service mindset.
• Oversee payroll provider relationships, monitor SLA adherence, review output reports, and verify GL accuracy.
• Support delivery of the annual benefits calendar and drive continuous improvement of payroll processes and systems.

• Solid, proven payroll experience gained in a fast-paced, high-volume environment - you know Belgian payroll inside out.
• A demonstrated track record of leading a cohesive team: you inspire by example, delegate with confidence, and bring out the best in those around you.
• Excellent stakeholder management and interpersonal skills - approachable, discreet, and able to build trusted relationships at every level of the business.
• Strong organisational and time-management abilities; you juggle competing deadlines without dropping the ball.
• Advanced Excel proficiency (PivotTables, VLOOKUP) and comfort working with complex data sets and payroll systems.
• Up-to-date knowledge of Belgian payroll legislation, tax, and social security requirements.
• A customer-service mindset: resilient, diplomatic, and committed to delivering an excellent experience for employees and internal partners alike.

We are customer-obsessed, move quickly, and hold ourselves to high standards - but we do it together. Our teams are inclusive, supportive, and genuinely care about each other's success. We believe that diverse perspectives lead to better outcomes, and we create space for everyone to contribute their best work. Whether you are early in your career or a seasoned expert, you'll find a home here.

Just Eat is committed to inclusion, diversity and belonging. We welcome applications from people of all backgrounds, experiences and identities - because we know that diverse teams make better decisions and build better products. We are proud to be an equal opportunities employer.

Beyond a compelling role, JET offers access to a rich Talent Development library designed to help you grow in your career - from leadership programmes to technical upskilling. We are invested in your long-term development, and there are real opportunities to progress across our global business. Curious to see everything on the menu? Explore life at JET on our careers site.

If this sounds like the right challenge for you, we'd love to hear from you - apply today and let's build something great together.