Industrial Systems & IT Support Engineer

About BPS

Belgian Parcel Service (BPS), based in Zaventem and part of the Logista Group, is a specialist in GDP-compliant pharmaceutical transport and last-mile healthcare logistics throughout Belgium.

Every day, our teams ensure the safe, reliable and temperature-controlled distribution of pharmaceutical products to pharmacies, hospitals, wholesalers and healthcare providers. Operational excellence, service quality and GDP compliance are at the heart of everything we do.

The Opportunity

You will be in charge of guaranteeing both the correct functioning of installations and automated systems, as well as the technological support necessary for the daily operations of the logistics centre.

Key Responsibilities

Industrial Maintenance

• Execution of preventive and corrective maintenance.
• Diagnosis and resolution of mechanical, electrical, and pneumatic failures.
• Support for automated systems and logistics lines.
• Management of technical inventory and spare parts.

IT Support

• Attention and support to internal users.
• Installation, configuration, and maintenance of computer equipment, industrial terminals, printers, and mobile devices.
• Resolution of hardware, software, and communications incidents.
• Support for corporate Microsoft tools and business applications.
• Basic management of local networks and communications.

Integration and customer support

• Technical support in customer integration projects.
• Assistance in connectivity tests and information exchange via EDI, APIs, or web services.
• Management and monitoring of incidents related to integrations.
• Coordination with operations, development, and customer teams during implementation processes.

What you bring to the table

• Technical training in Industrial Maintenance, Electricity, Automation, IT, or Systems.
• Experience in logistics, industrial, or automated environments.
• Knowledge of PLCs, sensors, frequency inverters, and automated systems.
• Experience in user support and IT infrastructure maintenance.
• Knowledge of Windows, Microsoft 365, TCP/IP networks, and remote support tools.
• Experience in system integration (EDI, APIs, Web Services) is valued.
• Technical English is valued for interaction with international teams.

What We Offer

• A challenging leadership position within one of Belgium's leading GDP-compliant pharmaceutical logistics companies.
• The opportunity to work in a critical healthcare environment where quality and service truly matter.
• Close collaboration with the Managing Director and an experienced management team.
• A dynamic, fast-paced and people-oriented working environment.
• The opportunity to make a real operational impact and contribute to the continuous improvement of our organization. xlxgzvr
• Competitive salary package including attractive fringe benefits.