Team Manager - Brussels Boulevard de Waterloo

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. 

JOB PURPOSE

We are hiring a Team Manager to join Burberry and play a central role in delivering exceptional retail performance and client experience. As a visible leader on the shop floor, you will inspire your team to deliver world-class service while driving commercial success.

Combining a passion for product with strong leadership, you will shape a high-performing environment where client relationships, creativity and operational excellence come together to reflect the very best of Burberry.

RESPONSIBILITIES

• Drive store performance by achieving sales targets and identifying opportunities to maximise growth.
• Analyse key performance indicators and market trends to inform decisions and enhance results.
• Lead, motivate and develop a client-focused team, setting clear expectations and supporting individual growth.
• Deliver and model an elevated client experience, building lasting relationships and brand loyalty.
• Leverage CRM tools to strengthen client engagement and unlock commercial opportunities.
• Ensure operational excellence across the store, maintaining brand standards and seamless collaboration between teams.

PERSONAL PROFILE

Experience in luxury retail with a proven contribution to sales performance and service excellence.

Strong commercial awareness and confidence working with sales KPIs.

Ability to lead and develop teams in a collaborative and engaging way.

Excellent communication and interpersonal skills, with a flexible and adaptable mindset.

Genuine interest in fashion, styling and product storytelling.

Organised and solution-oriented, comfortable working in a fast-paced environment with digital tools.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.