Systems & Integration Engineer

CEFALY Technology is a Belgian medical device company and global pioneer in neurostimulation for migraine treatment. Our FDA-cleared and CE-marked devices are used by hundreds of thousands of patients across the US and Europe. With headquarters in Liège and a growing commercial presence across five channels - US Commercial, VA, EU, Clinical Trials, and White Label - we operate at the intersection of cutting-edge medical technology and world-class digital commerce.

Role Overview

We are looking for a Systems & Integrations Engineer to join our IT team in Liège. This is a hands-on, high-ownership role responsible for administering our core business platforms, maintaining our AWS cloud environment, and building and monitoring the integrations that connect them. You will be a critical enabler of CEFALY's global operations - ensuring that our systems run reliably, our data flows accurately, and our teams have the tools they need to succeed.

Platform Administration

Administer and maintain CEFALY's core SaaS platforms including NetSuite ERP, Shopify, WordPress, Microsoft Entra ID, and related toolsOwn vendor relationships for platform tools - coordinate renewals, escalations, and configuration changesKeep platforms configured to support business operations across all business channelsMonitor platform health, availability, and performance; proactively resolve issues

Integration Management

Implement, maintain, and monitor integrations between business systems using Celigo (iPaaS) and API-based connectionsDesign and manage data flows between NetSuite, Shopify, Salesforce, third-party logistics providers, and other systemsBuild transformation logic, error handling, and alerting for integration pipelinesTroubleshoot and resolve integration failures with urgency and rigorDocument integration architecture, data mappings, and runbooks

AWS Cloud Management

Manage AWS infrastructure including EC2, S3, IAM, Lambda, and related servicesEnsure appropriate security configurations, access controls, and cost monitoring are in placeSupport the deployment of new cloud-based components as the business evolves

Operations & Support

Serve as a primary escalation point for platform and integration issues raised by internal teamsContribute to IT operations processes: change management, incident response, documentation, and onboarding/offboardingParticipate in evaluating and implementing new tools as CEFALY's technology stack grows

Skills & Experience

Preferred

• ERP
• NetSuite administration
• SuiteScript, SuiteFlow
• eCommerce
• Shopify administration
• Shopify B2B, liquid templates
• Integration
• Celigo or equivalent iPaaS (Boomi, Workato, MuleSoft)
• REST API design, webhooks
• Cloud
• AWS (IAM, S3, EC2, Lambda)
• CloudWatch, cost management
• CRM
• Salesforce or similar CRM
• Apex basics, flows
• Identity
• Microsoft Entra ID (SSO / SCIM)
• Okta, Google Workspace
• Scripting
• JavaScript or Python
• SuiteScript, Node.js
• CMS
• WordPress administration
• Plugins

Qualifications

3 or more years of experience in systems administration, integration engineering, or a closely related IT roleDemonstrable experience managing enterprise SaaS platforms (NetSuite strongly preferred)Hands-on experience building or maintaining integrations using an iPaaS platformComfortable working in AWS infrastructure (EC2, S3, IAM, Lambda)Strong analytical and troubleshooting skills; able to trace data flows and diagnose root causesExcellent written and verbal communication skills in English; French a strong assetExperience in regulated industries (medical devices, pharma, healthcare) a plus; familiarity with HIPAA compliance requirements and SOC 2 frameworks strongly preferredAbility to work independently and manage priorities in a fast-paced, international environmentWhat We OfferCompetitive compensation commensurate with experienceWork at a mission-driven medical device company whose products improve patients' lives every dayCollaborative, international team with colleagues across Belgium, the US, and beyondHybrid-friendly working environment based at our Liège headquartersMeaningful ownership of critical systems from day oneOpportunities for growth as CEFALY's technology footprint continues to expand20 days of annual leave plus 10 statutory holidaysMeal vouchersContributions to the sectoral supplementary pension and hospitalization insurance plan (DKV - covering all family members)One day of seniority leave for each completed five-year period of service13th month salary and bonusTelecommunication allowanceRemote work / office expense allowance.

Python, Insurance Plan, Access Control, SSO, Platforms, Medical Devices, Frameworks, Problem Management, Prioritize Workload, Business, Critical Systems, Amazon Web Services, B2B Marketing, Highly responsible, Webhooks, Error management, Integration issues, System integration, Coordination, Apex, Fast Pace, Patience, Infrastructure, Operations, Net Suite, Proactivity, API design, Incident Response, Evaluation, Data Flow, Failure Analysis, Logistics, AWS infrastructure, Onboarding, Health System, NetSuite ERP, Managing Enterprise, Administration, Key Business, Documentation, Cloud Management, Practicality, Health System, Shopify, Logic, Cost Management, BOOMI, IDM, Templates, Security service, REST API, Technology, Monitoring, Manage data, Cloud, HIPAA, Cloud Environment, Business systems, Engineering, Escalation Point, Data Mapping, Operational Support, New Tools, IT Operations, Highly responsible, Tech Stack, System on a chip, Wordpress, Configuration, JavaScript, E-commerce, Nodejs, Renewals, Change Management, Business operations, Salesforce, Working Environment

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