Sales Associate - Tissot

The company

Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.

Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries.

The cross of the Swiss flag, proudly featured in the logo, symbolises the quality and reliability that Tissot has demonstrated since 1853. Remaining true to its motto, “Innovators by Tradition”, Tissot makes excellence accessible in more than 160 countries, relying on special materials, advanced features, and refined design.

Role Overview

As part of the expansion of our retail network, Tissot is looking for a passionate, dynamic, and customer-focused Sales Associate to join our boutique in Brussels. This temporary opportunity offers strong potential for long-term growth into a permanent position.

Your Mission

As a true brand ambassador, you will deliver an exceptional customer experience while contributing to the boutique’s visibility, commercial success, and premium image.

Your Key Responsibilities

• Welcome every customer with professionalism and provide a premium in-store experience aligned with brand standards
• Advise and guide clients in selecting watches and related products
• Actively contribute to achieving and exceeding sales targets
• Perform watch bracelet adjustments and sizing
• Handle cash register operations, including opening, closing, and payments
• Ensure the boutique is always impeccably presented and maintained
• Support stock replenishment and inventory management
• Follow all procedures and guidelines related to brand image, security, and store operations

Growth & Continuous Learning

At Tissot, we believe in curiosity, continuous learning, and knowledge sharing.

You will:

• Continuously develop your product expertise and sales skills
• Participate in regular training sessions
• Grow within a collaborative environment that encourages teamwork and best-practice sharing

Profile

Who You Are

You are passionate about people, premium products, and delivering outstanding service. You thrive in a fast-paced retail environment and enjoy commercial challenges.

You are likely the ideal candidate if you:

• Have a strong customer-service mindset
• Are passionate about watches, retail, or premium products
• Bring positive energy, enthusiasm, and excellent interpersonal skills
• Have strong communication and sales abilities
• Enjoy teamwork and dynamic environments
• Can multitask efficiently with attention to detail
• Are flexible and available to work weekends
• Are reliable, organized, and motivated

Why Join Us?

• Become part of an iconic Swiss watchmaking brand
• Join a passionate and supportive team
• Be part of an exciting retail journey in the heart of Brussels
• Benefit from a genuine opportunity to grow into a permanent role
• Enjoy a competitive salary package and comprehensive additional benefits, including: hospitalization insurance, meal vouchers, eco vouchers, 13th-month salary, and reimbursement of public transportation expenses

Professional requirements

Experience 

• At least 1 year of sales experience is required, ideally in watches, luxury, or premium retail

What We Value

• Customer focus
• Results-driven mindset
• Flexibility and adaptability
• Organization and attention to detail
• Curiosity and willingness to learn
• Emotional intelligence and analytical thinking

Languages

• Bilingual French–English or Dutch-English (fluent in both spoken and written communication), with additional languages considered a strong asset.