Senior Asset Manager (Project Support) for NATO with...

Would you like to join the leading international intergovernmental organization?

This position seeks an experienced Senior Asset Manager (Project Support) to provide high-level operational and administrative support across a complex portfolio of projects. The role is a critical bridge between project delivery, resource management, and business administration, ensuring that support services are delivered effectively and that project activities remain on track.

Responsibilities:

Portfolio, programme and project support

• Makes sure that support services are delivered effectively across projects

• Applies and recommends appropriate control solutions for planning, scheduling, and tracking project activities

• Configures and maintains project management tools (MS Project, ServiceNow), and provides clear guidance on related procedures, processes, and techniques

• Prepares presentations and supporting materials for project reviews and stakeholder updates

• Assists to maintain information registers and ensures data is kept up to date

• Supports users in locating, saving, and organizing information in line with established guidance.

• Escalates any concerns or issues with information handling to senior team members

• Assists with straightforward data-quality activities, such as correcting file names and maintaining documentation of procedures and SOPs

• Documents and maintains Standard Operating Procedures (SOPs) and process workflows

Resource Management

• Assists in the effective planning, coordination, and control of project resources

• Helps to ensure that resources are allocated and monitored appropriately so that project deadlines are met

• Coordinates with Resource Managers regarding availability of resources to undertake activities on projects

Business administration

• Assists the team or manager in gathering and providing the information needed to support ongoing team processes

• Liaises and coordinates activities across functions and service areas

• Updates and maintains office policies and procedures

Customer-Facing Duties

• Provides information about the organization's services, facilities, or procedures to internal and external stakeholders

• Manages customer communication via various channels (email, phone)

• Responds to inquiries with professionalism, sensitivity, and reliability

Administrative and Coordination Duties

• Schedules and confirms appointments, meetings, reservations, and travel arrangements

• Organizes, updates, and maintains files, records, databases, and spreadsheets in accordance with security and procedural guidelines

• Contributing as needed in project delivery: review project documents, site implementation, change management, risk & issue management, etc.

• Maintains project portals and document libraries

• Reports on project status to management and stakeholders

Essential Qualifications & Experience:

• Bachelor's degree in Economics, Finance, Human Resources, Business Administration, or a related field, plus 7 years of relevant post-related experience.

• Portfolio/Project Support: 5–7 years supporting project planning, scheduling, tracking, reporting, budgeting, presentations, and use of tools such as MS Project and ServiceNow.

• Information Management: 5+ years managing information registers, SharePoint content, data quality, metadata, records, and documentation in professional or classified environments.

• Resource Management: 4+ years supporting resource planning, allocation, monitoring, warehouse coordination, and staffing availability.

• Business Administration: 5+ years supporting team processes, meetings, user guidance, cross-functional coordination, procedures, and end-user training.

• Customer-Facing Communication: 8+ years managing customer/stakeholder communication, appointments, service information, front-office relations, vendors, or external partners.

• Project Delivery Support: 4–5 years maintaining project plans, coordinating resources, monitoring performance, managing document libraries, reporting status, and supporting risk/change activities.

• Microsoft Office Automation: 5+ years using Excel, Word, PowerPoint, Outlook, and Teams, including advanced Excel for reporting, budgeting, and analysis.

• English Communication: 10+ years demonstrating excellent written and spoken English, including correspondence, minutes, reports, and presentations.

• Initiative and Flexibility: 8+ years showing adaptability, problem-solving, self-direction, and reliability in demanding, changing environments.

• Interpersonal Skills: 8+ years collaborating effectively with internal and external stakeholders and providing responsive customer support.

If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.