Functional analyst

Mission Overview:

Join Keystone Solutions as a Functional Analyst Consultant in the domain of Transport Execution Management for a consultancy mission at a client site. In this role, you will analyze and optimize business processes, ensuring they align with organizational objectives. This is an exciting opportunity to work on innovative projects, including mobile applications, Azure-based cloud backends, and integration with legacy systems. You will contribute to designing and delivering IT solutions for workforce planning and competency management. As a Keystone Solutions consultant, you will perform all responsibilities below while collaborating closely with the client and our internal teams.

Consultancy Model at Keystone Solutions:

• Work as a Keystone Solutions consultant embedded within the client's teams, combining on-site presence with remote collaboration as required by the assignment.
• Operate under a consultancy framework that emphasizes adaptability, stakeholder alignment, and delivery excellence while adhering to the client's standards and Keystone Solutions' best practices.
• Engage in on-site work at least two days per week in line with the team and client needs, ensuring strong stakeholder relationships and effective delivery.

Key Responsibilities:

• Requirements Gathering and Analysis
  • Facilitate workshops and requirement elicitation sessions with stakeholders to gather, structure, and prioritize requirements.
  • Analyze and streamline business processes to enhance efficiency and effectiveness.
  • Translate business needs into actionable technical specifications.
• Documentation and Specification
  • Create clear and concise documentation for requirements, processes, and system interactions.
  • Define acceptance criteria that are understandable to business stakeholders and provide a foundation for creating test cases.
  • Document and define API specifications using Swagger to ensure functional requirements are met and system integrations are seamless.
  • Create and review sequence diagrams to validate and illustrate system interactions, ensuring smooth integration between components.
• Collaboration and Development Support
  • Work closely with architects, developers, and business stakeholders to ensure technical solutions align with organizational goals.
  • Collaborate effectively in a multicultural and multi-language team environment.
  • Write and understand SQL queries to analyze and validate data.
• Testing and Validation
  • Collaborate with the Test Coordinator and Release Train Engineer (RTE) to evaluate implemented solutions, confirm their alignment with initial requirements and business objectives, and support quality assurance processes, including defining test cases and participating in testing sessions.
• Continuous Improvement
  • Ensure comprehensive quality and scope coverage throughout the software development lifecycle.
  • Contribute to implementing a lean delivery process and identify opportunities for continuous improvement.

Preferred Knowledge and Experience:

• Knowledge of RESTful APIs: Experience designing and implementing RESTful services and API integration within .NET environments.
• Testing and QA Practices: Familiarity with test-driven development (TDD), automated testing frameworks (e.g., Selenium, NUnit), and QA processes to ensure high-quality deliverables.
• Functional Requirements Gathering: Ability to gather, document, and communicate business requirements clearly to both technical and non-technical stakeholders.
• Proficiency in Business Process Modelling (BPMN): Experience with business process modeling to define workflows, user interactions, and system behavior.
• UI/UX Design Experience (Basic): Knowledge of frontend concepts and user experience design to ensure seamless integration with .NET frontend solutions.
• Change Management and Release Planning: Experience in managing software releases, handling version control, and ensuring smooth deployment processes.
• Formal functional analysis formation.
• Experience in public transport industry: SNCB, Infrabel, STIP, Eurostar, etc.

What We Are Looking For:

• Proactive and Positive Attitude: A self-starter with a positive mindset and a proactive attitude, who takes initiative and drives projects forward with enthusiasm and energy.
• Collaborative Team Player: Someone who values team success over individual achievement and fosters a collaborative environment. They should have an open and respectful communication style that builds trust and inclusivity within the team.
• Comfortable with Ambiguity: An individual who is comfortable managing ambiguity and navigating through iterative feedback cycles. They should be adaptable and resilient, able to thrive in a fast-paced and ever-changing environment.
• Critical Thinker: A critical thinker who constructively challenges requirements and contributes well-reasoned conclusions. They should confidently push back when necessary, proposing practical alternatives that balance business needs with technical feasibility.
• Persistent and Creative Problem-Solver: Someone who exhibits persistence and creativity in finding practical solutions to complex problems. They should be resourceful and innovative, always looking for ways to overcome challenges.
• Effective Communicator: A person who practices active listening and communicates clearly and concisely. They should be able to convey complex information in a straightforward manner, ensuring that all stakeholders are well-informed and aligned.
• Commitment to Professional Growth: A person who demonstrates a strong desire for self-improvement and professional development. They should be eager to learn new skills and stay updated with the latest industry trends and technologies.
• Alignment with Organizational Values: An individual who aligns with our organization's values of transparency, innovation, and accountability. They should embody these principles in their work and interactions with others.

Conformity Criteria:

• Educational Background: A Masters degree in Computer Science or Business Science, or Engineering.
• Experience: At least 5 years of Functional or Business analyst.
• Language Skills: Fluency in English and Fluent in either French (C2) or Dutch (C2) while being proficient in the other (B1).
• On-Site Availability: Availability for on-site work at least two days per week in line with the team.
• Documentation tools: Experience with Jira and Confluence in at least one project.
• Long term commitment: The candidate must have carried out at least one assignment of 12 consecutive months in a comparable context.
• Azure platform: Proven experience with the azure platform.

Evaluation Criteria:

• Analytical Skills: Strong analytical and problem-solving skills, with proficiency in creating and interpreting sequence diagrams BPMN or UML.
• Stakeholder and Scope Management: Experience in managing stakeholders, including confidently pushing back to the business to manage scope and effectively handling any resulting conflicts to ensure project objectives are met using acceptance criteria, Moscow, and stakeholder matrix.
• Leadership: proven track record of taking ownership of assigned tasks until completion.
• Technical Skills: Advanced technical expertise, including familiarity with cloud technologies, Cosmos DB, SQL, JSON, API definition, data structure modelling, and basic programming.
• Agile Methodologies: Knowledge of Agile frameworks, such as SAFe or Scrum, and experience applying these methodologies in project teams, collaboration and supporting development.
• Testing & Validation: Experience supporting testing, overseeing UAT, and managing the resulting change requests.
• Requirement gathering: Your assignments cover structured eliciting of business needs and requirements and prioritized translation into detailed work instructions for the implementation team.
• Ownership: Your assignments show ownership of the solution being implemented including the definition of acceptance criteria, monitoring of quality assurance and even participation to testing.
• Public transportation experience: Relevance of experience in public transport domain, as it is complex in its material, planning, infrastructure and qualification components, is a plus.

Dynamic Projects:

• As a Keystone Solutions consultant, you will tackle diverse challenges across mobile applications, Azure-based cloud backends, legacy integrations, workforce planning, and competency management systems in Transport Execution Management.
• Each engagement offers new domains, stakeholders, and technologies, accelerating your exposure to complex problem spaces and solution patterns.

Turbo-Charged Learning and Development:

• Benefit from broad learning experiences supported by Keystone Solutions through mentoring, peer knowledge sharing, and structured upskilling aligned with client needs (e.g., BPMN, API design with Swagger, SQL, Azure services, testing practices).
• Develop strong consulting capabilities in requirements elicitation, documentation excellence, stakeholder management, and quality assurance.

Ambition Skyrocketing within a Consultancy Framework:

• Grow your career through varied client engagements that recognize ownership, delivery accountability, and measurable impact.
• Leverage a consulting path where initiative, resilience, and problem-solving are rewarded with increasing responsibility and complex missions.

Keystone Solutions Values in Every Engagement:

• Transparency, innovation, and accountability guide how we deliver for clients and support our consultants.
• Being a K-Stone means practicing clear communication, constructive challenge, and commitment to continuous improvement on every client project.

Role-Specific Consultancy Impact:

• Apply your functional analysis expertise across multiple client scenarios in Transport Execution Management, bridging business and technical teams, shaping acceptance criteria, defining APIs with Swagger, modeling processes with BPMN/UML, and supporting end-to-end testing for reliable delivery.

On-Site and Collaboration Expectations:

• Work on-site at least two days per week with the client's teams, ensuring strong engagement for workshops, elicitation sessions, reviews, and testing activities, while maintaining close coordination with Keystone Solutions leadership.

Application:

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal .