Sales Associate - Longines

The company

Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.

Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries.

About Longines

Longines is a high-end Swiss watch brand, part of the Swatch Group, the world's leading manufacturer of watch products.
Founded in 1832, Longines embodies elegance, tradition and precision in every one of its timepieces. Drawing on its historic expertise, it is distinguished by its commitment to innovation and technical excellence. A renowned partner in the fields of sport and the art of living, Longines shines internationally, offering elegant, timeless creations to a discerning clientele in over 140 countries.

Role Overview

The role

For our boutique in Brussels, Longines is looking for a motivated Sale Associate (H/F/X) to strengthen its team.

Join a dynamic brand embodying the values of excellence, elegance and tradition, within an international group.

Pursuing your career in luxury watchmaking means benefiting from technical and personal training, designed to help you develop and strengthen your ability to offer excellent service to our customers.

Your responsibilities

• Customer advice: As a Sales Associate (M/F/X), you will welcome and inform customers about our world and our various products and services, offering a complete and memorable experience. You will provide exceptional customer service at every opportunity, whether by mail, telephone or in person in the store. You are a true chameleon, adapting easily to each customer's culture and customs.
• Sales development: Achieve and exceed sales targets by leveraging your training and product knowledge.
• You ensure continuous training in new products and their specific features.
• Maintain an inspiring store environment that encourages purchases, and aim for an optimal customer experience.
• Customer needs analysis and loyalty: You identify the needs of each customer and draw up a file to better meet their expectations, both in the short and long term.
• Store enhancement: You contribute to the commercial attractiveness of the boutique in a luxury universe by ensuring the interior and exterior cleanliness of the premises. You ensure impeccable presentation of yourself and your products, in line with brand standards.
• Administrative follow-up: You are responsible for administrative follow-up, including day-to-day CRM and inventory management, as well as product integration.

Our offer:

We are offering you the opportunity to join Longines, a brand renowned for its excellence and elegance, where you will benefit from:

• A full-time, permanent contract (38.5 hours) offering stability and daily challenges.
• An attractive package including attractive extra-legal benefits:
  • • Hospital insurance
    • Meal vouchers
    • Ecocheques
• Opportunities to develop within an international company and a world-renowned group, The Swatch Group.
• Training related to your function and your professional and personal development.
• Elegant brand uniforms, for a flawless look in all circumstances.

Profile

• Commercial and customer-oriented: As a Sales Associate (M/F/X), you are sales-oriented and always place the customer at the center of your priorities, in order to respond effectively to their needs and build a lasting business relationship.
• Team spirit and versatility: You thrive in a team, take initiative and demonstrate a versatile attitude.
• Knowledge of the luxury sector: Previous experience as a sales consultant/salesperson, knowledge of watchmaking or another luxury sector are valuable assets.
• Communication skills: You communicate easily with customers and colleagues. Being present at events appeals to you and will enable you to develop your network of new customers.

Languages

• You are bilingual French-English or Dutch-English. Knowledge of the second national language or any other language is a serious advantage.