Operations Manager

Operations Manager - Belgium

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

Are you a builder who thrives at the intersection of high-level strategy and hands-on execution? This is a high-impact, high-ownership role for an operator ready to lead the core engine of our Benelux expansion. Backed by Sequoia Capital, we are scaling our European footprint, and we are looking for a foundational leader to drive our Belgian warehouse operations to the next level.

The Opportunity: What You’ll Do

Reporting to the regional leadership, you will be the architect of our Belgian operational flow. You won’t just manage a warehouse; you will build the systems that make electric mobility accessible to everyone.

As the Operations Manager, you will:

• Lead & Scale the Team: Manage a current team of 20+ associates, with the mandate to double the team size within the next year. You are responsible for fostering a high-performance culture on the floor.
• Architect Operational Flows: Design, build, and own the end-to-end flow, from the moment used premium hardware arrives to its final delivery as a refurbished, high-quality product.
• Drive Efficiency with Data: Build the tools and dashboards necessary to gain full visibility into performance. You will analyse data to bridge gaps and optimise every second of the refurbishment process.
• Master Quality & Customer Experience: Ensure every product leaving the facility meets "best-in-class" standards, embedding a customer-first mindset into every physical process.
• Navigate Rapid Growth: Collaborate cross-functionally to support our expansion, testing fast, learning fast, and improving fast as we scale across the Benelux.

What You Will Need:

This role requires a unique blend of analytical horsepower and a relentless drive to execute in a physical environment.

• Experience: 1–5 years of high-intensity experience in Operations, Finance, or Engineering. You have a track record of solving complex problems under pressure.
• Analytical Rigor: A strong academic background (Engineering, Business, or Finance). You are hands-on with data and get to the root cause of issues quickly.
• Leadership Presence: You are a clear communicator who can lead a diverse team in a warehouse environment. You lead by example and thrive in "hands-in-the-dirt" (terrain) situations.
• The Start-up Mindset: High ownership, a bias for action, and resilience. You prefer speed over perfection and take full accountability for results.
• Languages: Fluency in English is required; French and/or Dutch is a major plus

Why Join Us?

• Massive Autonomy: Operate in an environment where you can take on as much responsibility as you can handle. xbpgvfh
• Compelling Equity: Compelling Equity (BSPCE): A significant equity stake in a well-funded Series C start-up with massive upside as it scales towards a planned IPO.
• Growth Trajectory: Join a fast-paced team where quick decision-making is favoured and your career path scales alongside our international expansion.