Lead Product Manager - Financial Services - Studio +
Ernst & Young
Shape the future with confidence.
The Opportunity: Lead Product Management in Insurance
Are you passionate about shaping insurance products that deliver real value to customers and the business? Do you combine strong product management expertise with a deep understanding of digital innovation and customer experience?
We are looking for a Senior Product Manager / Product Lead (Insurance) to strengthen our EY Studio+ Financial Services practice, with a focus on insurance product strategy, digital enablement, and customer-centric product development .
In this role, you will support leading insurers in designing and managing their product portfolios, leveraging digital capabilities and design thinking approaches to deliver innovative, compliant, and customer-relevant solutions.
Your Role
- As a Senior Product Manager , you take ownership of the end-to-end lifecycle of insurance products , from strategy and design to implementation, monitoring, and continuous improvement.
- You combine strong product governance and business expertise with a digital mindset , ensuring that products are not only operationally sound and compliant, but also intuitive, customer-centric, and future-proof.
- You actively apply design thinking methodologies to co-create new products and improve existing ones, translating customer insights into tangible product innovations.
Your Key Responsibilities
Insurance Product Strategy & Portfolio Management
- Define and drive the product vision, strategy, and roadmap for insurance products
- Manage the full product lifecycle : design, development, launch, monitoring, and optimization
- Translate strategic objectives into business cases, product roadmaps, and action plans
- Integrate digital capabilities and innovation opportunities into product strategies
Customer-Centric Product Development (Design Thinking)
- Apply design thinking principles to structure product development: from problem framing and ideation to prototyping and validation
- Lead workshops with business and customer stakeholders to co-create solutions
- Translate customer insights, behavioral data, and market signals into innovative product propositions
- Ensure products and services are designed with a strong focus on customer journeys and value creation
Digital Enablement & Customer Experience
- Drive the digital enablement of insurance products (e.g. customer portals, servicing flows, onboarding journeys) as part of the overall product offering
- Ensure alignment between product design and digital touchpoints across channels
- Leverage data and analytics to continuously improve product performance and customer experience
Governance, Risk & Compliance
- Establish and maintain a robust product governance framework (incl. compliance, POG, financial and actuarial alignment)
- Safeguard regulatory compliance and product integrity across the portfolio
- Monitor product performance, profitability, risk exposure, and customer value
Delivery & Operational Excellence
- Ensure structured and efficient product development and implementation processes
- Drive alignment between business, IT, and operational teams to ensure successful delivery
- Bring clarity in priorities, roles, and processes within the product organization
Stakeholder Management & Leadership
- Lead, coach, and develop product managers and product owners
- Act as a trusted partner for senior stakeholders across business, compliance, actuarial, IT, and digital teams
- Facilitate decision-making in complex environments with multiple dependencies
- Strengthen product management maturity, ways of working, and governance models
Your Profile
You have:
- A Master degree in Business, Engineering, Design;
- 7–10+ years of experience in product management, ideally within insurance or other regulated industries
- Experience in roles such as Senior Product Manager, Product Lead, or Head of Product
- Proven track record in managing product portfolios and lifecycle management
- Strong understanding of insurance products, pricing, governance, and regulatory frameworks
- Experience in customer-centric product development using design thinking methodologies
- Experience integrating digital touchpoints and channels into product offerings
- Comfortable working with customer insights, analytics, and experimentation
- Strong people leadership and coaching experience
- Excellent stakeholder management and facilitation skills
- Experience with business cases, data analysis, and performance monitoring
- Familiarity with product governance, compliance, and actuarial interactions
- Fluent in Dutch and professional proficiency in English
What’s In It For You
- EY Family – you become part of the EY Family providing you with all the necessary skills, training and opportunities; enabling you to grow to your fullest potential.
- Attractive remuneration package - We offer an attractive remuneration package; including a company car and charging card, iPhone plus subscription, health insurance, pension plan, meal vouchers, and eco vouchers. Thanks to our flex plan it is possible to choose what you value most.
- Mobility package - You’ll be able to opt-in for the mobility budget. In return for giving up your (right to a) company car, you’ll receive a monthly budget from EY as compensation. This budget will allow you to use your employer-provided compensation for alternative transportation means or similar benefits, incl. reimbursement of housing costs (on condition you live within 10km of your main place of employment).
- Flexible working arrangements - We are proud of our flexible working arrangements. We will actively support you in building a successful career and delivering excellent client service without sacrificing your personal priorities. We offer flexible working hours and working from home multiple days per week is possible.
- Inspiring work environment - At EY we are dedicated to providing you with an inspiring work environment. A work environment that allows you to further develop your skills and enables you to fulfill your true potential.
- Learning & personal growth - You will benefit from an onboarding program, receive extensive training and will be coached by a counselor. We offer a clear career path tailored to your unique skills with necessary guidance.
- Artificial Intelligence – stay up to date with the latest AI trends through our extensive training opportunities and integrated AI systems. You’ll learn how to leverage AI in a smart and efficient way in your day-to-day work, while developing skills to identify, quantify and track value creation when integrating AI into client environments.
- Fun - By joining our EY- teams, you can participate in team activities, and companywide events and enjoy a drink during our monthly after-work drink.
- Sustainability - We have a fleet of hybrid and electric cars. Our flex plan makes it possible for you to choose the most sustainable option for you. You can also opt for a train subscription or lease a bike.
- Diversity & Inclusion - At EY we are passionate about the inclusion and support of individuals of all groups; we do not discriminate on the basis of race, religion, gender, sexual orientation, or disability status.
- Location - All of our offices are easily accessible by public transport and/or by car and have parking space. They all have parking spaces and charging stations are provided.
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